Team Manager

Role Responsibilities:

• Motivate, support, and develop staff to enhance and maintain the ability to adapt to the changing requirements of a continuously evolving business environment.  

• Inspire team to meet customer requirements and improve quality standards by setting high standards.  

• Advise the team of matters which affect them and their ability to perform in their job.  

• Train to ensure that there is an appropriate level of product, customer, and systems development awareness to help understand the broad picture and make good decisions.  

• Maintain a stable operational environment and clear allocation of duties within own team.  

• Prioritize regular operational activities and advise leaders of potential difficulties.  

• Use Six Sigma processes within the team to collate statistical information to help operational management of issues, improve quality and reduce costs/waste.  

• Communicate effectively with other data personnel globally, always sharing knowledge and adopting best practice.  

• Championing AI adoption, monitoring utilization, and measuring business impact through productivity, quality, and efficiency gains. 

• Lead team and ensure all escalation/issues are handled appropriately and according to company policy.  

• Drive the Content Incentive Plan effectively within the team and communicate on an ongoing basis to staff around the performance of the team.  

• Communicate clearly on Pay for Performance culture and principles and the linkage to Rewards. 

Qualifications and Experience Required:

• People management experience or experience in non-direct people management activities

• Understanding of staffing issues and concepts of human resources, finance policies and processes

• Experience with conflict resolution and disciplinary methods

• Enthusiasm and drive

• Consistent track record of problem-solving skills

• Strong organization, time management, and prioritization skills

• Ability to manage change and challenge existing processes

• Strong customer focus

• Effective written and oral communication skills

• Strong stakeholder management skills

• Keen attention to detail, foresight, and critical thinking

• Ensure a clear and concise communication process by fully understanding the group strategies & other key information and effectively conveying it to others

LSEG is committed to encouraging a diverse, equitable, an inclusive work environment, ensuring equal opportunities for all employees, regardless of their background. We offer great employee benefits to make sure everyone performs to the best of their abilities. We offer a hybrid working model.

Career Stage:

Senior Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.