Front of House Team Member / Shift Leader - Premium Bakery

Front of House Team Member / Shift Leader – Premium Bakery

Location: Central London
Salary: From £13.00 per hour, depending on experience
Job Type: Full-time, 5 days per week
Career Progression: Opportunity to progress into Shift Leader with salary review following promotion

Join a growing premium boutique bakery concept in Central London, known for beautifully crafted artisan doughnuts and pastries combining traditional techniques with a modern French pâtisserie influence. Products are freshly made in-house, and the brand places a strong emphasis on quality, presentation and creating a memorable customer experience. With several locations across Central London and ambitions for further growth, this is an exciting opportunity to join a creative hospitality business where strong performers can genuinely develop their careers.

We are looking for an experienced Front of House Team Member / aspiring Shift Leader to join the team.

This role would particularly suit someone currently working in a busy bakery, coffee shop, café or similar fast-paced hospitality environment who is ready to take the next step in their career.

You may already have experience as a Team Leader or Senior Front of House Team Member, or you could be a strong FOH professional who naturally takes responsibility, supports colleagues and is now looking for the opportunity to progress into leadership.

The Role

Working as part of a busy Front of House team, you will play an important role in delivering an excellent customer experience while helping the store operate smoothly throughout the day.

Your responsibilities will include:

• Providing friendly, professional and knowledgeable customer service

• Guiding customers through the range of doughnuts, pastries and other products

• Operating the till and handling card transactions accurately

• Supporting opening and closing procedures

• Maintaining high standards of cleanliness and presentation across service and seating areas

• Restocking products and preparing attractive displays

• Supporting basic coffee and barista preparation when required

• Working closely with colleagues to maintain a smooth service during busy periods

• Taking greater responsibility within the team as you develop towards Shift Leader / Shift Manager level

The original position offers progression towards Shift Manager based on performance and initiative.

About You

We are particularly interested in candidates with previous Front of House experience within a busy bakery, coffee shop, café or similar hospitality environment.

You should be someone who:

• Has experience working in a fast-paced, customer-facing environment

• Demonstrates good leadership qualities and is comfortable taking responsibility

• Is either an experienced Team Leader / Senior FOH professional or ready to make the next step into leadership

• Remains calm, organised and efficient during busy service periods

• Has excellent customer service and communication skills

• Takes pride in presentation and attention to detail

• Is reliable, punctual and professional

• Enjoys working as part of a team and supporting colleagues

• Is flexible regarding shifts, including daytime, evenings, weekends and bank holidays

• Ideally has some barista or coffee shop experience, although advanced barista skills are not essential

What's on Offer

• Salary from £13.00 per hour, depending on experience

• Salary review following promotion

• Genuine opportunity to progress into a Shift Leader / Shift Manager position

• 50% staff discount on in-store products

• Full-time employment within a growing hospitality business

• Supportive, creative and fast-paced working environment

• Opportunity to develop your leadership and operational experience

• Branded uniform provided

Shifts typically operate between 07:00 and 23:00, depending on store requirements. The position is full-time, with a minimum of five working days per week, including flexibility for weekends and bank holidays.

Ready for Your Next Step?

If you are currently working in a bakery, café, coffee shop or similar busy hospitality environment and feel ready for more responsibility, this could be an excellent opportunity to take the next step in your career.

Whether you already have Team Leader experience or you are an ambitious Front of House professional looking for your first opportunity to move into leadership, we would like to hear from you.

Apply today with your up-to-date CV to be considered for this Front of House Team Member / Shift Leader opportunity in Central London.

Please note: Only candidates currently based in the UK with a valid right to work / work permit in the UK will be considered for this position.