Collections Assistant

Description

· Prepare paperwork necessary to process bankruptcies and garnishments.

· Follow established guidelines to review and update account status.

· Assist in force place insurance.

· Compose letters and emails to attorneys using proper grammar.

· Process transactions with accuracy and attention to detail.

· Assist in ensuring Bank is in compliance with state and federal regulations.

· Will be required to contact past due customers.

· May be required to appear in court with Collections Officer

· Must follow all policies and procedures outlined by the Bank.

Performs other duties as assigned.       

Requirements

• Job related experience preferred but not required.
• Graduation from high school or equivalent GED
• Provide exceptional service to customers and co-workers
• Maintain a high standard of professionalism
• Good listening/problem solving skills
• Excellent communication skills both verbal and written (including the meaning and spelling of words and rules of composition and grammar).
• Proficient with Microsoft Excel.
• Good organizational skills.