- Location
- Cyberjaya
- Type
- Full-time
- Department
- Engineering
- Closing date
- Today
- Source
- CareersPage
Description
Key Responsibilities
- Provide L2 technical support for production and non-production environments, with strong hands-on experience in Linux, Oracle Database, and Shell Scripting.
- Monitor the health and performance of applications, servers, databases, and infrastructure using enterprise monitoring tools.
- Investigate, troubleshoot, and resolve issues across applications, middleware, databases, networks, and operating systems.
- Support deployments, releases, patching, upgrades, and post-implementation validation activities.
- Develop and maintain automation scripts to streamline operational and technical support activities.
- Execute SQL queries, perform database health checks and performance validation, and carry out basic database administration tasks.
- Support certificate renewals, password rotations, user access management, and security compliance activities.
- Monitor batch jobs, integrations, interfaces, and scheduled system processes.
- Assist with Disaster Recovery (DR) testing, environment validation, and service restoration activities.
- Create and maintain technical documentation, support procedures, and operational runbooks.
- Coordinate with application, infrastructure, database, network, and vendor teams to investigate and resolve technical issues.
- Participate in on-call support and critical incident troubleshooting as required.
Work Result
- Fulfill assigned tasks and Business-as-Usual (BAU) operational activities in a timely and effective manner.
Skill Area
- Linux
- Oracle Database
- Shell Scripting
- SQL
- Application & Infrastructure Monitoring
- L2 Technical Support
- Troubleshooting & Incident Management
- Deployment, Patching & Upgrades
- Automation & Scripting
- Database Administration
- Batch Jobs & System Integrations
- Disaster Recovery
- Security & Access Management
- Technical Documentation and Runbooks
Skills
LinuxSQLOracleCompliance