Public Works Administrative Assistant

This hourly position provides professional administrative, financial, and customer service support to the Public Works Department. Serves as the primary point of contact for residents, contractors, vendors, and Town staff while coordinating office operations, processing financial transactions, maintaining department records, supporting capital projects, and assisting with departmental programs. Exercises sound judgment, maintains confidentiality, and provides responsive, high-quality customer service in a fast-paced environment.

Why work for the Town of Frisco as the Public Works Administrative Assistant? There are many reasons!

Some amazing incentives are the convenience of a clean car year-round with a FREE car wash, free recycling, trash, and compost pick up. Summer incentives include free paddle sports, a free 2-hour pontoon/fishing boat rental reservation (one per employee) and free boat rentals if not rented for the final rental of the day. Winter incentives include free tubing at the Frisco Adventure Park, free Nordic Center passes for employee and family, free Terrain Park pass, friends and family passes for tubing, Copper Mountain discounted season passes, Copper Mountain free daily lift ticket voucher program for employee and half off for dependents. Want to know more? Check out the benefits tab above. And of course, don't forget to apply to take advantage of the cool perks and the amazing opportunity that awaits you!

Pay Grade 2: 

Budgeted hiring wage range = $22.49 - $28.12
Full wage range*=Min: $22.49, Mid: $28.12, Max: $33.74
*wage offer based on specific job experience and education

Position Title:	Public Works Administrative Assistant
Department:		Public Works	Cost Center:	1130 – PW Admin
Employee Type:		Year-round, Part-time	Allocations:	10-1130-4001
Pay Type/FLSA:		Non-Exempt / Hourly	Pay Grade:	Pay Grade 2
Reports to (p:  Public Works Office Manager

Financial/budget responsibility:	Provides administrative financial support, including invoice processing, expense tracking, billing, purchasing, and budget support.	Number of Cost Centers responsible for:	n/a
Frequent internal contacts:	Public Works Department Staff	Finance Department	TOF Admin Department
Frequent external contacts:	Residents	Vendors	Other local government service providers
Number of employees under supervision and titles:	none
Job Location:	Onsite

Essential Functions

• Supports the Town's water billing program by processing invoices, responding to customer inquiries, preparing weekly billing requests, and coordinating with Finance to ensure timely and accurate billing.
• Coordinates the administrative processing of Right-of-Way permits, including contractor account setup, permit preparation, record maintenance, and customer communication.
• Provides administrative support for capital improvement projects by preparing contracts, processing invoices, maintaining project documentation, and coordinating schedules and communications.
• Coordinates daily office operations, including mail distribution, office supplies, forms management, scheduling, and other administrative workflows.
• Serves as a primary point of contact for residents, contractors, vendors, and Town staff by providing professional, courteous, and responsive customer service in person, by telephone, email, and other communication methods.
• Prepares and formats reports, correspondence, memoranda, presentations, and other departmental documents, ensuring accuracy, professionalism, and timely completion.
• Utilizes multiple software applications to maintain records, process financial transactions, prepare correspondence, generate reports, and communicate with internal and external stakeholders.
• Maintains departmental databases, application logs, forms, records, and electronic filing systems in accordance with Town policies and records retention requirements.
• Processes purchase orders, invoices, procurement documentation, and vendor payments while ensuring compliance with Town purchasing procedures.
• Supports public records requests by locating, organizing, and providing departmental records in accordance with applicable laws and Town policies.
• Performs data entry, document scanning, digital archiving, and records management to maintain accurate and accessible departmental information.
• Identifies opportunities to improve administrative processes, workflows, forms, and recordkeeping systems to enhance operational efficiency and customer service.

Marginal Duties

• Provides administrative support for special projects, including conducting research, compiling information, preparing recommendations, and assisting with implementation of approved initiatives.
• Provides administrative assistance to other Public Works divisions during peak workloads or as assigned.
• Provides office coverage during the absence of the Office Manager by answering telephones, greeting visitors, directing inquiries, and ensuring continuity of office operations.
• Assists with the preparation of presentation materials, meeting packets, and other special communications.

Other Essential Responsibilities:

• This position requires regular and reliable in-person attendance at the designated worksite as an essential function of the job. As a public servant, physical presence is necessary to effectively perform essential duties, support operational needs, collaborate with team members, provide direct service to the public and internal stakeholders, utilize on-site equipment and resources, and maintain effective communication, responsiveness, and accountability in serving the community.
• Adheres to Town of Frisco policies, mission, vision, values, competencies, standards, and regulations including but not limited to proper attire, safety procedures, and overall professionalism.
• Attends Town and departmental training and meetings as appropriate or assigned.
• Ability to function and make good decisions in the absence of a supervisor.
• Communicates with Town of Frisco employees, citizens, customers and vendors in a professional, courteous and timely manner both verbally and in writing.
• Performs other job duties/responsibilities as assigned by management. 
• Employees are held accountable for all duties of this job, demonstrates accountability for work, and takes ownership in job performance.

Specific knowledge, skills and abilities needed for position:

Area	Comments
Education:	Required: High School Diploma or equivalent. Preferred: Associate's degree in Business Administration, Public Administration, Office Administration, or a related field; or an equivalent combination of education and experience.
Computer Operations:	Required: Proven efficiency in Microsoft Office Suite, specifically Outlook, Excel, Word. Preferred: Experience with database software such as permit management software, electronic document management systems, GIS familiarity.
Licenses, Certifications  or Accreditations:	Required: CPR/AED & First Aid Certification (or ability to obtain within the first 6 months.  Training provided by the Town.) Required: Valid driver’s license with a valid driving record
Previous Work Experience:	Required: One (1) year prior experience in general office work including computers, correspondence, and general clerical work.
Previous Supervisory Exercised:	n/a
Language Ability:	Required: Demonstrated ability to communicate effectively in English, both verbally and in writing.
Decision Making Ability:	Required: Demonstrated ability to function independently and make sound and reasonable decisions in the absence of supervisory guidance.
Other:	Required: Ability to pass a background investigation. Required: Ability to communicate professionally and effectively, provide exceptional customer service, and successfully manage multiple priorities in a fast-paced environment with frequent interruptions.  Required: Ability to maintain regular and punctual attendance, effectively organize and prioritize work, and consistently meet established deadlines.

Physical Demands:

Weight	LIFTING: Does the job require weight to be lifted or force to be exerted? If so, how much and how often?	Activities	OTHER PHYSICAL ACTIVITIES REQUIRED: How much on the job time is spent performing the following?
Up to 10 Pounds	2/3 OR MORE	Standing	UP TO 1/3
Up to 25 Pounds	UP TO 1/3	Walking	UP TO 1/3
Up to 50 Pounds	None	Sitting	2/3 OR MORE
Up to 100 Pounds	None	Using hands to finger, hands to feel	2/3 OR MORE
More than 100 Pounds	None	Reaching with hands and arms	1/3 to 2/3
		Climb or balance	None
		Stoop, kneel, crouch or crawl	None
		Talk or hear	2/3 OR MORE
		Taste or smell	None

OTHER PHYSICAL ACTIVITIES REQUIREMENTS OR PHYSICAL DEMANDS:

Indoor/Outdoor:	100% indoor
Hazardous Materials or Noise:	n/a
Holidays/Weekends/Evenings:	n/a
Equipment Used in Job:	Operates a variety of standard office equipment and technology, including computers, telephones, multifunction printers/copiers, scanners, audiovisual equipment, postage equipment, and other office machines. May operate a Town vehicle through the Town's vehicle check-out program for business-related duties, as needed.
Other:	Public Works office hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m., and Friday, 8:00 a.m. to 12:00 p.m. The work schedule for this 20-hour per week position will be established based on departmental operational needs and will generally occur during normal business hours.

VISION: Requirements for this job:

Close Vision: YES	Distance Vision: YES	Color Vision: YES
Peripheral Vision: NO	Depth Perception: NO	Ability to adjust focus: YES

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.

The Town of Frisco is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law.