Assistant Director of Operations

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role (Job Summary)

The Assistant Director, Operations helps lead day-to-day distribution center operations in a high-volume, highly regulated pharmaceutical distribution environment. This role partners with the Director of Operations to drive safety, quality, service, productivity, compliance, labor, and cost performance across a multi-shift operation. The ideal candidate is an approachable, influential people leader who builds engaged teams, strengthens accountability, and uses operational data to improve performance, customer service, and continuous improvement outcomes.

Schedule: Days (must be flexible to also support nights and weekends as business needs)

Target Compensation: 112K-117K + Bonus (depending on individual experience)

What You’ll Do (Responsibilities)

• Support strategic and operational leadership for a multi-shift pharmaceutical distribution center, including safety, quality, service, productivity, labor planning, and cost performance.
• Oversee daily warehouse and distribution workflows, ensuring effective resource allocation, service execution, inventory flow, and achievement of operational goals.
• Lead, coach, and develop managers, supervisors, and frontline teams while fostering engagement, accountability, trust, and continuous improvement.
• Monitor KPIs, operational metrics, labor trends, quality performance, and service results to identify gaps and implement data-driven solutions.
• Drive operational excellence using Lean, Six Sigma, root cause analysis, and corrective action processes to improve efficiency, quality, compliance, and cost.
• Ensure compliance with company policies, quality standards, and applicable pharmaceutical distribution regulations, including DEA, FDA, OSHA, and related requirements.
• Partner with Human Resources, Finance, Transportation, Engineering, IT, Regulatory Affairs, Supply Chain, Customer Operations, and Customer Service to resolve operational challenges and support key initiatives.
• Support labor relations activities, including positive union partnerships, contract compliance, employee relations, issue resolution, and workforce planning.
• Prepare and present operational updates, business reviews, performance results, and recommendations to senior leadership.

Basic Requirements

• Degree or equivalent experience.
• Typically requires 9+ years of professional experience.
• Typically requires 1+ year of supervisory and/or management experience.
• Experience leading teams in distribution, warehouse operations, logistics, fulfillment, supply chain, or a similar operational environment.
• Experience using operational metrics or KPIs to manage performance, productivity, service, quality, or labor outcomes.

Preferred Skills/Experience

• Leadership experience in a pharmaceutical, healthcare, medical supply, regulated distribution, or high-volume warehouse environment.
• Experience with DEA, FDA, OSHA, quality management, or other regulated operations requirements.
• Experience supporting multi-shift, 24-hour, union, or large-scale distribution center operations.
• Knowledge of Lean, Six Sigma, Kaizen, root cause analysis, corrective action, or continuous improvement methodologies.
• Experience with warehouse management systems, labor management systems, ERP platforms, Microsoft Excel, PowerPoint, and operational reporting tools.
• Strong communication, influencing, coaching, problem-solving, and cross-functional partnership skills.
• Experience with various forms of AI

Description of Travel or In-Office and Physical Requirements

• This role is expected to work onsite in a distribution center environment and may require flexibility to support business needs across multiple shifts, including a 24-hour operation.
• May require standing, walking, sitting, and working in warehouse and office environments.
• Must be able to respond to operational priorities, business-critical events, or emergency situations as needed.
• Travel requirements should be confirmed based on business and site needs.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$107,600 - $179,300

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected]. Resumes or CVs submitted to this email box will not be accepted.

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