Floor Lead

A Floor Leader consistently demonstrates our core values, and embraces the Chick-fil-A culture. They have a passion for people and serving others, have strong character, take initiative and always work with a sense of urgency. Our Floor Leaders are responsible for supporting senior leadership in executing daily operations. They are responsible for opening/closing the restaurant. A Floor Leader’s two main focus areas are completing tasks so that the restaurant runs effectively, and coaching/training team members. Floor Leaders lead by example and set the tone that others will follow. 

Position Type: Full-time

Floor Leader Responsibilities:

• Open and close, lead shifts, key holder
• Count drawers and finalize the day
• Operationally run the day-to-day activities of the floor
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Offer immediate and respectful responses to Guest's needs

Qualifications and Requirements:

• Prior experience as shift lead, supervisor, team lead, or assistant manager is required
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to work in a team environment with shared ownership and responsibility

Chick-fil-A® Jackson Heights is operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.