Experiential Design, Creative and Media Services - Vice President

About the Team  

Enterprise Services and Public Affairs seeks to enhance and protect the reputation of Citi, its businesses and the brand through direct and indirect communication with Citi's various stakeholders, including our colleagues. The Global Communications team is a nimble group in Enterprise Services and Public Affairs that covers a broad scope of responsibilities, ranging from executive communications and public engagements to quarterly earnings and corporate reputation programs as well as communications that support our lines of business. The nature of the work provides a dynamic environment where members of the team serve as company spokespeople to media, drive engagement with colleagues and develop external and internal digital communications for a global workforce of more than 200,000 colleagues. Within Citi, the team works with many internal partners, including senior leadership, and regularly coordinates closely with other members of the Enterprise Services and Public Affairs team across the world.   

This is a high energy, hardworking and affable team that values colleagues who can anticipate what needs to get done and act accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards, strong judgment and thoughtful work product. We always bring a client service attitude to our work and always strive to be energetic and maintain a good sense of humor.  

Experiential Designer, Creative and Media Services  - Vice President

Job Summary 

Citi's Creative and Media Services team is looking for a designer who lives for the big moment — someone who gets genuinely excited when the stakes are highest and the whole firm is watching. In this role you will support the design and production of high-quality presentations, event visuals, and live experience content that support Citi's most visible communications — from investor days and leadership forums to firmwide town halls and executive events. The VP, Experiential Design will work closely with production, editorial, and communications partners to ensure that every moment — on screen, on stage, or in a room — is visually compelling, brand-consistent, and purpose-built for its audience. The ideal candidate is a skilled visual communicator who thrives in a fast-paced environment and understands that great design in a live or high-stakes context requires equal parts craft, precision, and adaptability. 

Responsibilities 

• Design and produce high-quality presentations for senior leadership, executive communications, investor events, client forums, and firmwide moments — translating complex information into clear, compelling visual narratives. 

• Develop event visuals and live experience content including stage graphics, motion elements, digital signage, environmental displays, and run-of-show supporting materials for key communications events. 

• Partner closely with the VP, Lead Designer, and SVP, Creative Lead to ensure visual design is fully integrated into the creative and production approach for each event or experience. 

• Collaborate with Communications colleagues across business lines and functions to understand event objectives, audience expectations, and key messages — and translate those into effective visual design solutions. 

• Maintain and evolve a suite of branded presentation templates, event graphic systems, and reusable visual assets that can be deployed efficiently across productions. 

• Ensure all experiential design deliverables meet Citi's brand guidelines, accessibility standards, and technical specifications for the relevant presentation or event platform. 

• Manage multiple concurrent design workstreams across live events, presentation projects, and event content development, communicating proactively with the Production Coordinator on timelines and priorities. 

• Advise on emerging tools, platforms, and design approaches for presentation and live event content — including AI-assisted design tools — that can improve quality, efficiency, or creative impact. 

• Support post-event asset adaptation, ensuring key visual elements are versioned and archived for future use across channels. 

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. 

Qualifications 

• Bachelor's degree in Graphic Design, Visual Communications, Motion Design, Fine Arts, or a similar field. 

• Significant experience in presentation design, event visual production, or experiential design in a studio, agency, broadcast, or in-house creative environment. 

• Exceptional proficiency in Microsoft PowerPoint and/or Google Slides for executive-level presentation design; ability to build sophisticated, brand-compliant decks that communicate with clarity and visual authority. 

• Must be proficient in various multimedia and design technologies across the Adobe Creative Suite  

• Demonstrated experience designing visual systems for live events, including stage graphics, environmental displays, and digital signage at scale. 

• Deep understanding of how design functions differently in a live, high-stakes context — including technical constraints, timing, and audience sight lines. 

• Experience working within established brand systems and applying global visual identity standards consistently across presentation and event formats. 

• Ability to manage multiple high-priority design projects simultaneously, with a calm and organized approach under deadline pressure. 

• Experience and an active interest in AI-assisted design tools and emerging presentation and event technology platforms. 

• Strong collaborative instincts and the ability to receive, integrate, and push back on creative direction in equal measure. 

• Excellent communicator with the ability to present design thinking clearly to senior stakeholders and non-creative partners. 

• Operates efficiently in a very fast-paced and deadline-driven environment. 

• Integrity, maturity, dependability, and a positive professional attitude. 

• Excellent organizational and project management skills. 

• Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization. 

• Track record of success in delivering high-quality work in a fast-paced and dynamic environment.  

Critical Competencies 

• Presentation Design & Visual Storytelling 

• Event & Experiential Visual Production 

• Microsoft PowerPoint / Google Slides 

• Adobe Creative Suite 

• Brand System Application 

• Live Event Technical Awareness 

• Stakeholder Communication 

• Multi-Project Management 

• Oral Communication 

• Written Communication 

Citi Location 

This is a hybrid (3 days/week) role based in New York, NY. 

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