- Salary
- $20 – $22/hr
- Location
- Houston, Texas, US
- Type
- Contract
- Department
- Operations
- Source
- BetterTeam
Description
JOB SUMMARY:
Perform logistics functions that may include reviewing, preparing and routing shipments, coordinating drivers, work crews, vehicles or equipment to appropriate locations according to schedules or customer requests.
QUALIFICATIONS:
- Excellent communication skills.
- Proficiency in Microsoft Office and logistics software.
- Excellent clerical and organizational skills to keep track of schedules, routes and personnel.
- Knowledge of computers for scheduling and other dispatching duties.
- Ability to multitask with different events happening at the same time.
- Ability to work under stress and remain calm.
- Ability to relay information in a fast-paced environment.
- 2 – 5 years’ experience working with LTL Freight carriers.
- Familiarity operating a forklift, a plus.
RESPONSIBILITIES:
- Responsible for calculating routes and times of deliveries and making the necessary adjustments for sales and customers.
- Establish delivery routes which are cost effective and compliant with Federal DOT guidelines while still maintaining an acceptable level of customer service, quality and satisfaction.
- Ensuring the safe and timely pick-up and delivery of shipments.
- Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to schedules.
- Relaying information such as work orders or other messages to and from work crews or supervisors.
- Using telephones, two-way radios or outlook email to contact employees.
- Speaking with supervisors or customers to resolve problems, requests for services or equipment.
- Preparing daily work such as schedules.
- Preparing work orders for crew or receiving work orders from work crews.
- Being in charge of communications within company assigned territories.
- Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
PHYSICAL REQUIREMENTS:
- Position works primarily in a warehouse environment.
- Constant telephone activity; must have a high comfort level of initiating conversation.
- Moderate noise levels.
- Occupation requires being sedentary greater than or equal to 80% of the time.
- Work involves sitting, standing, hearing, talking, handling, reaching outward, reaching above shoulder, walking, squatting or kneeling, bending.
- Regularly required to work on multiple concurrent tasks with constant interruptions.
Skills
Customer ServiceForklift
