ServiceNow Solution Architect Associate Manager

We Are:
Accenture is as an industry leader in helping companies transform the way their people work using technology. Our Hybrid Cloud practice forms part of Accenture Cloud First, established with a $3 billion investment over three years, to deliver greater value to our clients with cloud-based technologies when they need it most.

Accenture’s Hybrid Cloud practice, within our Cloud First Infrastructure Engineering group, is focused on providing best in class hybrid cloud infrastructure for large enterprise clients. Our team provides full lifecycle cloud and infrastructure services from consulting on strategy to leading large technology implementations.

You Are:
We are looking for a dynamic and technically accomplished ServiceNow Solution Architect to join our pre-sales team. In this client-facing role, you will serve as the technical authority throughout the sales cycle — partnering with account executives to qualify opportunities, lead discovery sessions, craft tailored solutions, and deliver compelling demonstrations that showcase the value of our ServiceNow practice. You will be a trusted advisor to prospective customers, translating their business challenges into actionable ServiceNow solutions.

The Work:
Partner with sales teams to drive new business by providing technical expertise throughout the pre-sales process
Lead discovery and requirements-gathering sessions with prospective clients across all levels, including C-suite executives
Design and present tailored ServiceNow solution architectures that align to client business outcomes
Develop and present technical proposals, solution overviews, and responses to RFPs/RFIs
Act as a subject matter expert on ServiceNow platform capabilities, workflows, and integration patterns
Collaborate with delivery and practice teams to ensure solution feasibility and smooth handoffs post-sale
Stay current on ServiceNow product releases, roadmap updates, and industry trends
Contribute to the development of reusable pre-sales assets such as solution templates and case studies

Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.

Here’s What You Need:

• Minimum of 4 years of experience in ServiceNow functional and technical experience required, including demonstrated ability to design and present enterprise-grade ServiceNow solutions across one or more product lines (ITAM, ITSM, ITOM, CSM, HR, SPM, SecOps, etc.) AND Understanding of ServiceNow architecture principles including integration, data modeling, and platform governance

• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience).

Professional Skills Requirements

• Proven ability to communicate complex technical concepts to both technical and non-technical audiences

• Excellent presentation, facilitation, and stakeholder management skills

Bonus points if you have

• Certified System Administrator (CSA), Certified Implementation Specialist (CIS), and/or ServiceNow certifications

• Familiarity with ITIL, Agile, and enterprise IT frameworks

• You have external client-facing consulting experience

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 08/28/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location                                        Annual Salary Range

California                                           $73,800 to $218,800

Cleveland                                           $68,300 to $175,000

Colorado                                            $73,800 to $189,000

District of Columbia                          $78,500 to $201,300

Illinois                                                $68,300 to $189,000

Maine                                                $62,800 to $161,000

Maryland                                           $73,800 to $189,000

Massachusetts                                  $73,800 to $201,300

Minnesota                                         $73,800 to $189,000

New York                                           $68,300 to $218,800

New Jersey                                        $78,500 to $218,800

Virginia                                             $68,300 to $201,300

Washington                                      $80,200 to $201,300

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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