[LTA-RDG] ENGINEER, UX/UI DESIGNER (RAIL DIGITALISATION)

[What the role is]

ENGINEER, UX/UI DESIGNER (RAIL DIGITALISATION)

[What you will be working on]

The Rail Digitalisation & Guild (Sub-group) is a cross-functional and multidisciplinary team established to drive and deliver LTA’s Railway Common Data Platform (CDP), which includes data analytics and artificial intelligence capabilities to support railway performance throughout the Planning, Design, Build, Operation, Maintenance and Asset Management processes.

These initiatives are envisioned to improve operational efficiency, strengthen system reliability, support better decision-making and enhance commuter experience.

As an Engineer, UI/UX (Rail Digitalisation), you will support the team in understanding user needs, mapping user journeys, documenting requirements, creating wireframes, and prototyping proofs-of-concept (POCs), all augmented with AI, while contributing to the delivery of rail digital solutions. This is primarily a hands-on design role centred on product design and prototyping, complemented by involvement in business analysis and delivery to ground your designs in real requirements.

Your responsibilities may include:

• User Research and Requirements - Putting the user first, conducting user research and requirements gathering by engaging stakeholders, documenting user journeys and process flows, and translating business needs into clear design inputs and requirements.
• UI/UX Design and Design System – Create and refine wireframes, mockups, and prototypes for web, dashboard, and mobile-responsive interfaces while working within and maintaining design governance, consistency with design standards, and component libraries, integrate AI tools across the design lifecycle..
• Business Analysis and Delivery - Support the preparation of business and functional documentation, coordinate with project stakeholders, and contribute to testing and implementation to ensure delivery aligns with requirements.
• Cross-Functional Exposure to Engineering, Contract and Governance Activities - Gain exposure to engineering, governance and contract-related activities by supporting technical reviews, tender inputs and railway production cloud-related implementation.

[What we are looking for]

Qualifications and Experience

• Knowledge in Computer engineering, Computer Science, Information Systems, Business Analysis, Interaction Design, Human-Computer Interaction, Visual Communication, or a related field.
• At least 2 years of experience in UI/UX design, product design, service design, product management, business analysis, digital product support, or a related discipline is preferred.
• Prior experience designing or analysing enterprise applications, dashboards, mobile apps, transport systems, or operational platforms would be an advantage.
• Exposure to product development, design thinking process, agile delivery, or digital transformation projects would be helpful.

Technical Skills

• Rapid Prototyping - Strong skills in wireframing and high-fidelity AI-augmented mockups. Experience building and maintaining design systems and component libraries. 
• UI Design - Proficient in interaction design, using Figma and other AI tools in creating web apps and mobile platforms (native iOS and Android), adopting a mobile-first responsive design.
• Frontend – Familiarity with HTML, CSS, and basic JavaScript to collaborate effectively with engineers.
• Basic awareness of railway systems engineering concepts, architecture governance.

Key Attributes

• A user-centred mindset and interest in creating practical, useful, and elegant digital experiences.
• Comfortable using AI tools as a design collaborator, curious about pushing what's possible in an AI-augmented workflow.
• Good analytical and problem-solving skills.
• Able to communicate clearly and work well with different stakeholders.
• Collaborative, adaptable, and proactive in a fast-moving environment supporting multiple workstreams.

Additional Information

• Candidates with no related experience can apply.
• Candidates with more extensive experience may be considered for a higher-level position.