Graduates Sales Specialist - B2B Tech/SaaS - 9 month FTC

Department: Marketing Operations

Employment Type: Fixed Term Contract

Location: Netherlands

Description

• Amsterdam or London
  
  
• Minimum 4 days per week in office
  
  
• EMEA regional focus
  
  

• 9-month fixed-term contract
  
  
• Full-time, 40 hours per week
  
  

• Algomarketing is seeking a highly motivated Renewals Specialist to support a Global Enterprise SaaS organisation, focusing on customers within the Education sector across EMEA.
  
  
• The role centres on proactive outbound engagement, helping customers transition to appropriate education-focused SaaS solutions through consultative, value-led conversations.
  
  
• You will work in a high-activity environment, using structured outreach to reinforce customer value, deepen relationships, and support long-term retention and renewal success.
  
  
• The position is suited to someone who can turn customer conversations into meaningful commercial opportunities while maintaining a strong focus on customer outcomes and ROI.
  
  

• Own proactive outbound engagement across a defined Education customer book of business within EMEA.
  
  
• Deliver high-volume daily calling activity while meeting agreed connected-call targets.
  
  
• Build customer engagement through consistent follow-ups and structured outreach.
  
  
• Use established playbooks and messaging frameworks to guide customer conversations.
  
  
• Shift discussions from price towards value, business outcomes, and ROI.
  
  
• Understand customer needs and position relevant education-focused SaaS bundles and solutions accordingly.
  
  
• Convert customer engagement into qualified renewal opportunities and meet agreed conversion targets.
  
  
• Ensure all opportunities are clearly defined and accurately recorded within Salesforce.
  
  
• Maintain high-quality CRM hygiene and submit complete, actionable lead notes within agreed SLAs.
  
  
• Consistently track activity, performance, and conversion metrics.
  
  
• Partner closely with Renewal Managers and Account Executives to support successful customer outcomes.
  
  
• Share customer insights and feedback to continuously improve messaging, playbooks, and engagement approaches.
  
  
• Consistently achieve connected-call targets while creating high-quality, actionable renewal pipeline.
  
  

• Fluent English.
  
  
• Based in Amsterdam or London and able to work from the office a minimum of 4 days per week.
  
  
• Bachelor’s degree or equivalent professional experience.
  
  
• Confident verbal and written communication skills.
  
  
• Comfortable operating in a high-activity, outbound customer engagement environment.
  
  
• Resilient, motivated, and able to maintain momentum across a high volume of customer interactions.
  
  
• Strong organisational skills and attention to detail, particularly around CRM and administrative tasks.
  
  
• Positive, coachable mindset with openness to feedback and continuous learning.
  
  
• Interest in developing consultative and value-based selling skills.
  
  

Preferred Skills

• Additional European language skills.
  
  
• Previous experience working across EMEA markets.
  
  
• Experience using Salesforce or a comparable CRM platform.
  
  
• Experience in customer renewals, outbound sales, customer success, account management, or a similar commercial environment.
  
  
• Ability to lead value-based conversations focused on customer outcomes and ROI.
  
  
• Familiarity with structured sales or renewal playbooks, pipeline creation, and conversion metrics.