MANAGEMENT ANALYST (UNCLASSIFIED)

Specfic Statement of Duties
This employee performs entry level work which involves a high degree of learning about City processes, executive communication, data analysis, and data storytelling. Responsibilities include working with a variety of City departments on performance management goals, understanding department data, presenting data to City leaders, and following project timelines. This position is an opportunity to grow project management, data analysis, and presentation skills. Performs related duties as assigned.

The Department
The Office of Performance and Data Analytics is a small, fast-paced team charged with creating data solutions, process design & improvement, and performance management across all City departments. The office focuses on the following key initiatives:

Data Solutions – Use data processing, data transformation and dashboard/report building to support data driven decisions across City departments and support effective performance management.

CincyInsights - An interactive open data dashboard portal, designed to make open data more user friendly and interactive for all users.

Open Data Portal - The City's web portal to which datasets are published daily (or more often, for some datasets).

Continuous Improvement – Focused on solving complex problems across multiple departments, utilizing data and design thinking to partner with key stakeholders to address some of the City's most challenging operational and customer service issues.

Performance Management – Facilitating the City’s strategic approach to performance management, including department specific service catalogs, annual department performance agreements, program and service evaluations, and the strategic monitoring and accountability cadence that brings each of these components together to form a holistic approach to citywide performance management. 

Your Role
OPDA is currently hiring a Management Analyst with the Performance Management division to further support the work of our team.Successful candidates for the above role should have the following demonstrated skills and abilities:

Learn quickly. Demonstrably able to learn quickly about assigned department portfolio, department priorities, data and constraints. Additionally, quickly refine presentation, data transformation, and analytical skills on the job.  

Build relationships. Fully understand and accurately represent operational realities through data analysis by building relationships with department heads, division managers, frontline employees, and other city employees.

Follow up and follow through. Follow-up and persistently follow through to ensure that projects, work deliverables, and office initiatives are accurate and complete.

Work collaboratively and take the initiative. Ability to work collaboratively as part of a cross-functional team to create holistic solutions. Take the initiative and work independently on projects and programs while knowing when to engage colleagues and manager.

Think Strategically. Willingness to contribute to business intelligence strategies to address problems of moderate complexity focused on a specific program, function, or service area.

Manage Time. Ability to learn project management and adhere to project times; ability to effectively balance multiple responsibilities and priorities simultaneously.

Balanced Decision-making. Consider and weigh multiple (and sometimes conflicting) elements in the process of summarizing and presenting information for decision making[

(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Knowledge of:

Microsoft Office 
Methodologies for conducting data analyses.
Data visualization software such as PowerBI/ Microsoft Fabric

Skill to:

Build and manage relationships to facilitate collaboration
Communicate findings from data
Collaborate with stakeholders to understand operational processes and related data
Identify City departments’ data needs
Evaluate obtained city data e.g., public safety, public services, internal services.

Ability to:
Prepare clear and concise reports.
Comfortable with public speaking and giving presentations
Adapt to new processes and technologies and become proficient in their use.
Provide guidance, support, to other staff in all issues pertaining to applications and databases.
Assist other users in troubleshooting problems with applications. 
Establish, maintain, and manage relationships with client departments, offices, and external City partners around analytics and data-sharing.[

HR CONTACT: [email protected]

RESUME AND COVER LETTER MUST BE ATTACHED OR APPLICATION WILL BE REJECTED

OPEN
Each applicant must have a bachelor's degree in Public Policy, Political Science, Public Administration, Social Science, Mathematics, Finance, Statistics, Economics, Computer Science, Information Technology, Data Science, Business Administration or a related field.

OTHER REQUIREMENTS

Some positions may require a valid Driver's License.

 

Environmental Conditions: Indoor and outdoor environments; exposure to office computer screens; exposure to extremes in weather conditions; automobile travel within the City may be required.

Physical Conditions: Duties may require maintaining physical conditioning necessary for sitting and standing for prolonged time periods; light lifting and carrying; general manual dexterity required; must be able to operate assigned vehicle.