- Salary
- $4k+
- Location
- Charleston, South Carolina · United States
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Customer Experience
- Source
- Lever
Description
Working at Omnisend is... kind of boring. Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.
About the role:
The Account Expert role at Omnisend is a crucial part of our customer and partner success. We highly believe in the importance of customer-centricity and are looking for individuals with a great positive attitude and ability to work well with merchants and partners alike. This position is perfect for client-oriented and goal-driven individuals who are passionate about ecommerce and marketing, have a problem-solving mindset and strong technical and interpersonal skills. This role requires the ability to work across organizational stakeholders and a research-based mindset.
Skills
HubSpotProject Management
Benefits
Competitive salary and bonus structure (starting from $72,000 USD/year)Experience working with a motivated and high-achieving team at a growing tech companyWorking with experienced team members and amazing customers across the worldWorking methods and best practices inspired by the best tech companies in the technology industryTraining and onboarding to help you get setup for success at OmnisendExperienced colleagues to learn from and top-notch equipment to get your work done effectively. Most of our team runs on Macbooks, but if you prefer a PC we won’t judgeAn open office in beautiful Charleston, SC. Our team works both from the office and from home. Whatever setup allows you to do your best workAn unlimited learning budget complying with the best interest of Omnisend25 days of PTO annually, flexible working hours, and remote work possibilitiesGreat company paid health insurance included (100% of the employee premium as well as 100% of out of pockets maximums up to $4000/year per person or $8000/year covered for your family) Yes - you read that correct - 100% of your health insurance and out of pocket costs are covered by the companyFully-covered Supplemental Benefits: Short-Term and Long-term Disability Income, Life InsuranceUnlimited access to personal therapy sessionsPersonal workstation budget401(k) retirement plan: Omnisend will contribute 5% of your salary to your 401k account regardless if you contribute or notPersonalized work anniversary gifts, such as house cleaning, spa treatments, international flights etc.International workations and team-led team-building events both in the US and around the world