- Location
- Dallas, TX
- Workplace
- Onsite
- Type
- Full-time
- Department
- Help Desk (North America)
- Seniority
- Entry
- Source
- Lever
Description
The IT Fulfillment Associate is an important part of the City IT Helpdesk team and is responsible for managing the day-to-day fulfillment and tracking of IT equipment across the organization. This includes preparing, shipping, receiving, and tracking laptops, monitors, peripherals, and other IT assets to ensure employees have the equipment they need to do their jobs.
This role works closely with the IT Helpdesk and other internal teams to fulfill equipment requests, maintain accurate asset records, coordinate shipments, and manage returned equipment. The IT Fulfillment Associate will also help ensure IT inventory is organized, accurately tracked, and available when needed.
The ideal candidate is highly organized, detail-oriented, comfortable working with technology and physical equipment, and able to manage multiple requests while providing responsive customer service.