Sales Manager - Temporary Assignment

198 rooms and 8,821 sq. Ft. Meeting/event space.

Amenities include: ocean views, beachfront access, restaurant & bar, outdoor meeting space, fitness center, rooftop lounge, outdoor pool.

Just steps from Doheny State Beach and minutes from I-5, this pet-friendly property offers guests easy access to local attractions and Dana Point Harbor’s shopping and dining. Combining coastal charm with modern amenities, it provides an engaging environment for hospitality professionals serving both leisure and business travelers, ideal for leaders who enjoy blending a resort-adjacent lifestyle with efficient operations.

Pay Range:

$75,000.00-$100,000.00

JOB DESCRIPTION

Job Title: Sales Manager                                                                              

Department: Sales and Marketing                                               

Supervision Exercised:  N/A

Supervision Received: Area Director of Sales and Marketing

JOB SUMMARY

The Sales Manager has overall responsibility for selling guestrooms for an assigned market segment(s), meeting and events.  The Sales Manager will assist the sales team in meeting or exceeding the hotel’s budgeted financial targets.  The Sales Manager is also responsible for meeting assigned monthly sales goals that align with their sales action plan.

This position is a temporary assignment intended to support business operations during a specific period or project. Employment in this role is temporary and is not intended to create a permanent position. The anticipated duration of the assignment is subject to business needs and may be extended, shortened, or concluded at the Company's discretion.

JOB DUTIES

• Assist sales team in achieving and exceeding budgeted goals in guestroom revenue, profit and occupancy for the total hotel

• Effectively communicate with Director of Revenue and/or Director of Sales to review opportunities that impact revenue goals

• Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)

• Build and strengthen relationships with existing and new accounts to enable future bookings. Activities include sales calls, entertainment, trade shows, etc.

• Travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads

• Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.

• Arrange site inspections of the hotel for new accounts

• Maintain accurate sales records in the hotel sales system to provide complete history, ensure future and current quality of service and enhance future prospects

• Respond to all sales inquiries within 24 business hours

• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)

• Responsible for negotiating sales contracts and the implementation and set up as required

• Analyze historical, current and future hotel/market trends and develop strategies to maximize occupancy and average rate of hotel through creative and selective selling

• Assist in the development of the annual budget and quarterly owner reviews

• Participate in management meetings to discuss budget, forecast and rate

• Partner with operations team to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction

• In partnership with the Food and Beverage Team, create and enhance menus for clients as needed.

• Review all banquet event orders and the daily/weekly reports to ensure accuracy.

• Assists the client in menu planning; coordinates food, beverage, meeting room set-up, decorations and other services as requested by the client; assures that all requirements are communicated and completed to the client’s specifications.

• Liaison between the Banquet staff and sales to ensure timely communication of client needs.

• Participate in hotel weekly staff meeting, if applicable

• Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and/or weekend hours

• Ensures payment processing is completed prior to events and or group bookings.

• Generates BEOs and Resumes, including inputting into Delphi. Sending revision to the Operations team as changes occur.

Position Disclaimer:
This job description reflects the general nature and level of work performed in this role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or assign duties as necessary to meet business needs.

MINIMUM REQUIREMENTS

• College degree or High School Diploma with related experience

• Previous hotel sales experience is required to be considered

Skills and Knowledge

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Must be able to read, write, an understand English

• Excellent verbal and written communication skills including leading and participating in formal presentations

• Strong negotiation skills as well as the ability to cultivate leads, build relations, and close the deal

• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment

• Strong computer skills. Hilton systems other programs as it pertains to this position is a plus.

• Ability to work as part of a team

• Strong desire to deliver high quality of customer service

• Detail oriented and organized as it pertains to accuracy and efficiency

• Good personnel and management and organizational skills

• Knowledge in food and beverage service, meetings and social events.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand. The employee frequently is required to walk; use hands to finger, handle, or feel; and talk or hear. The employee is often required to sit, and taste or smell. The employee must occasionally lift and/or move up to 15 pounds and occasionally push and/or pull to 20 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.