Product Delivery Lead - Insurance Risk & Commercials

Job Description: Principal, Technology Product & Delivery Lead for Insurance Commercial and Risk

Technology Organization Overview

KKR's Technology team is responsible for building and supporting the firm's technological foundation including a globally distributed infrastructure, information security, and the application and data platforms. The team drives a culture of technology excellence across the firm through efficient workflow automation, democratization of data through modern data and collaboration platforms, and more recently through research and development of Generative AI based tools and services. Technology is regarded as a key business enabler at KKR and is an important accelerator to drive towards global scale creation and business process transformation. The Technology team consists of highly technical and business-centric technologists with the ability to form strong partnerships across all of our businesses.

Team Overview

Our dedicated Product & Delivery function drives execution discipline across multiple technology teams with a goal to consistently deliver excellence serving our business needs. The Product & Delivery leads are responsible for defining the technology strategy, understanding the required capabilities, and delivery on the technology priorities for the business areas and functions they are partnered with.

Position Summary

We are seeking a Tech Product & Delivery Lead for Insurance Commercial and Risk to own the end-to-end strategy, roadmap, and delivery of technology solutions that power KKR's insurance commercial and risk operating model – from pricing and acquisition of new blocks of life insurance business, flow pricing and retail pricing, product design, and market/trend analysis through enterprise risk management and capital and asset-liability management (ALM). Partnering closely with the Commercial and Risk leadership team – as well as our Insurance Engineering team – this leader will shape the multi-year vision for Insurance Commercial and Risk technology, build and lead a team of product managers and delivery leads, and personally drive the most complex, highest-impact programs across the portfolio. The role acts as the senior bridge between Insurance Commercial and Risk stakeholders and engineering, ensuring deep understanding of business priorities to drive the right prioritization, modernization, and AI-enabled transformation of how KKR's insurance platform companies price and acquire new blocks of business, price flow and retail business, design new insurance products, and manage capital and exposure globally.

Key Responsibilities

Technology Strategy & Roadmap

• Define and own the multi-year technology strategy and roadmap for the end-to-end Insurance Commercial and Risk technology stack – spanning block acquisition pricing, flow pricing, retail pricing, product design and development, market trend analysis, enterprise risk management, and capital and ALM – ensuring alignment with the firm's insurance commercial and risk strategy and business priorities
• Drive prioritization and governance of the Insurance Commercial and Risk technology portfolio, balancing near-term operational needs (block pricing bids, flow and retail pricing model updates, risk reporting deadlines, and capital / ALM reviews) with long-term platform modernization aligned to the Insurance Commercial and Risk leadership team's vision
• Stay current on emerging trends across insurance pricing technology, actuarial and reserve modeling, product design tools, and capital markets analytics, and AI-driven risk solutions – bringing innovation into the roadmap and shaping the perspective of Insurance Commercial and Risk leadership on where to invest

Stakeholder Partnership & Requirements Management

• Partner with the Commercial / Business Development, Actuarial Pricing, Product Development, Capital Markets, and Enterprise Risk Management teams to understand business requirements and translate complex insurance pricing, product, and risk processes into practical, scalable technology solutions
• Collaborate closely with engineering leads to design scalable, secure, and efficient solutions supporting the full block acquisition-to-close and pricing cycle (e.g., block due diligence and pricing, flow pricing, retail pricing, product design and filing, risk aggregation, and capital and ALM modeling)
• Serve as the senior technology partner to the Insurance Commercial and Risk function, facilitating cross-functional collaboration across Commercial, Actuarial Pricing, Product Development, Finance, Legal, Compliance, and Technology, and building deep partnerships with insurance business leaders globally

Technology Lifecycle & Delivery

• Lead a team of product managers and delivery leads, setting standards for discovery, requirements management, delivery cadence, and adoption across the Insurance Commercial and Risk technology portfolio
• Oversee end-to-end product lifecycle for all Insurance Commercial and Risk platforms – including requirements gathering, vendor selection, solution design, configuration, testing, rollout, change management, adoption, and continuous improvement
• Drive the development and implementation of platforms supporting the full pricing, product, and risk lifecycle, including block due-diligence and pricing tools, flow and retail pricing engines, product design and rate filing systems, market/trend analytics, risk and capital modeling tools, and ALM / hedging systems
• Ensure Insurance Commercial and Risk technology solutions deliver an integrated, modern pricing and risk management experience, with workflow automation, self-service reporting, and real-time insights into pricing, capital, and commercial performance metrics
• Own delivery accountability for the portfolio – including budget, vendor relationships, SOWs, milestones, risks, and stakeholder communication – partnering with the Program Management function to ensure execution discipline across concurrent workstreams

Technology Innovation & Transformation

• Champion the modernization and automation of the Insurance Commercial and Risk technology stack, including cloud-native architecture, a consolidated insurance risk data platform, modern integration patterns, and the application of advanced analytics and AI/ML to block pricing, flow pricing, retail pricing, product design, and capital use cases
• Evaluate and integrate best-of-breed Insurance Commercial and Risk technology solutions (e.g., actuarial pricing, product design and rate filing, market/trend analytics, and risk and capital modeling platforms) as needed to enhance capabilities
• Lead the responsible adoption of AI-enabled capabilities across the insurance pricing and risk lifecycle – for example, in automated block pricing and due-diligence analysis, flow and retail pricing optimization, product design trend detection, and regulatory / capital report drafting – with appropriate governance and human oversight
• Drive adoption of new solutions and embed them into the day-to-day workflows of actuaries, pricing, product, and risk teams, ensuring measurable impact and a best-in-class user experience

Governance, Compliance & Risk Management

• Ensure all Insurance Commercial and Risk technology platforms meet global regulatory expectations, including GAAP and statutory accounting principles, SOX, NAIC and state Department of Insurance requirements, and applicable capital / solvency regulations, and internal governance standards specific to pricing, product, and risk data
• Partner with Legal, Compliance, Information Security, and Risk Operations to align solutions with enterprise risk management frameworks and to operationalize controls across the pricing and risk data lifecycle
• Implement controls, access models, and risk mitigation protocols aligned with enterprise technology policies, with particular attention to segregation of duties and confidentiality of block pricing, flow and retail pricing, and risk exposure data

Performance Monitoring & Continuous Improvement

• Monitor adoption and performance of deployed Insurance Commercial and Risk platforms, leveraging quantitative and qualitative feedback (actuarial, pricing, product, and risk users) to inform continuous enhancements
• Lead continuous improvement initiatives to enhance system performance, user experience, process efficiency, and business value delivery across the Insurance Commercial and Risk technology portfolio
• Define, measure, and report on key product and delivery metrics – including adoption, cycle time, NPS, block pricing turnaround time, risk reporting timeliness, and ROI – to Insurance Commercial and Risk leadership and the Technology leadership team

Qualifications

Experience:

• 12+ years of experience in system implementations, product management, technology delivery, or transformation roles, with meaningful time spent leading Insurance Commercial and Risk technology programs, ideally within life insurance, annuities, reinsurance, or large insurance enterprise environments
• Proven track record of building and leading product and delivery teams, and of personally delivering enterprise insurance risk technology programs at scale across multiple geographies
• Experience partnering with engineering teams, vendors, and systems integrators, and leading complex, cross-functional initiatives in a matrixed environment with executive stakeholders

Domain Expertise:

• Deep understanding of the end-to-end block acquisition, pricing, and product development cycle and the operating model of a modern insurance commercial and risk function – including block due diligence and pricing, flow pricing, retail pricing, product design, market/trend analysis, enterprise risk management, and capital and ALM
• Hands-on familiarity with leading Insurance Commercial and Risk technology platforms across the stack – for example Alpha, AFM, or, GGY AXIS; product design / rate filing tools; risk and capital modeling; ALM; and market/trend analytics platforms as applicable to the specific insurance business (life, annuities, or reinsurance)]
• Knowledge of GAAP, statutory accounting principles, NAIC / state insurance regulatory requirements, and capital / solvency regulations and their implications on insurance pricing and risk technology and data architecture

Technical Knowledge:

• Technical fluency with enterprise insurance pricing and risk platforms, identity and access management, data governance, workflow automation, and emerging AI/ML tools applied to pricing, product design, and risk use cases
• Experience designing and implementing workflow automation platforms, integration architectures (APIs, event streams, iPaaS), and insurance pricing / risk data models across multiple best-of-breed vendor systems
• Familiarity with cloud architecture, modern data management, and analytics tools (e.g., Python, SQL, Power BI, Sigma, Tableau, or equivalent) and with building a risk data and analytics layer on top of operational pricing and risk systems
• Understanding of enterprise DevOps, CI/CD practices, and modern SDLC frameworks, and how they apply in a configuration-heavy SaaS pricing / risk environment

Competencies & Skills

Strategic Mindset:

• Ability to design and communicate a long-term vision for the Insurance Commercial and Risk technology stack while delivering incremental business value each cycle
• Strategic thinking with the ability to align product and delivery initiatives with broader enterprise technology vision, the firm's insurance commercial and risk strategy, and business objectives

Stakeholder Management:

• Strong ability to engage, influence, and align diverse stakeholders across Commercial, Actuarial Pricing, Product Development, Legal, Compliance, and Technology functions globally
• Excellent articulation and executive presence to engage Commercial and Risk leadership, and Technology leadership, as well as to coach and mentor product and delivery teams
• Ability to build consensus and drive execution in a complex, fast-moving, and highly confidential environment

Execution Discipline:

• Skilled at prioritization, governance, and managing delivery timelines across a multi-workstream portfolio without compromising quality
• Strong program management capabilities to drive execution discipline across multiple technology teams, vendors, and concurrent insurance pricing and risk calendar events (e.g., block pricing bids, flow and retail pricing model updates, risk reporting deadlines, capital / ALM reviews)

Analytical & Problem-Solving:

• Strong skills in problem-solving, data analysis, and translating insights into product and delivery decisions
• Ability to balance technical feasibility, vendor capabilities, business needs, and end-user experience across actuaries, pricing, product, and risk practitioners

Change Leadership:

• Able to drive adoption of new solutions and embed them into business and risk processes, including the change management required for global Insurance Commercial and Risk rollouts
• Passion for innovation and for driving transformational change in how Insurance Commercial and Risk operates – with empathy for the pricing, product design, and risk management experience

Communication:

• Excellent written and verbal communication skills with the ability to translate complex technical concepts for non-technical audiences, including senior insurance commercial and risk business leaders
• Strong collaboration skills to work effectively across global, cross-functional teams and to lead distributed product and delivery teams

Education

Bachelor's degree in Computer Science, Business, Risk Management, Actuarial Science, or Finance, or a related field; MBA or advanced degree preferred