AIX Field Service Engineer III

Key Responsibilities

• Identifies and starts to drive areas for improvement for digital tools. Globally the AIX Field Service Engineer serves as the main point of contact for customer site digital tools.
• Internally explains and starts communicating difficult or sensitive problems to upper management building consensus with team and customers.
• Supports complex problems looking for new ways to solve problems using numerous sources of information and data analytics and starting to share with upper management.
• Responsible for model propagation and dashboard configuration. Starts to provide feedback to Package owners on content. Main point of contact for all digital tool issues within site and with HQ.
• Mentors on troubleshooting methodologies on specific tools and other tools processes.
• Understands BKM modeling techniques becoming highly knowledgeable in other tools and systems.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities. Have knowledge of Applied' s digital products and applications.

Knowledge of Equipment and Fab Operations.

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work.

Leadership

• No supervisory responsibilities but provides informal guidance to new team members.

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.

• Uses Applied Problem Solving Technique for the issue resolution framework

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies.

Interpersonal Skills

• Explains complex information to others in straightforward situations.

## Qualifications

### Education:

Bachelor's Degree

### Skills

### Certifications:

### Languages:

English (Required), Japanese (Required)

### Years of Experience:

4 - 7 Years

### Work Experience:

## Additional Information

###

### Shift:

Overtime Eligible (Japan)

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### Travel:

###

### Relocation Eligible:

No

### Referral Payment Plan:

Employee Referral (Standard)

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.