Continuous Improvement- Process Excellence Associate

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.
 
We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. 

What truly sets us apart is how we work. 

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. 

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.  

The role

This role leads and supports global implementations of absence management and time & attendance solutions, ensuring successful delivery from design through rollout and stabilization. The position works closely with HR, IT, Payroll, and vendors, applying structured project and PMO practices to deliver standardised, scalable, and efficient global solutions while supporting operational readiness and compliance.

What you'll be responsible for

Global Implementation (Primary Focus)

• Lead end-to-end implementation and rollout of absence management and time tracking solutions across multiple countries

• Own project planning, coordination, and execution, including roadmap, milestones, and timelines

• Support end‑to‑end implementation activities, including requirements gathering, design validation, testing, deployment, and hypercare

• Act as a core liaison between HR, IT, Payroll, business stakeholders, GPOs and vendors

• Drive alignment between global template design while coordinating local/country requirements and regulatory needs

• Oversee testing SIT/UAT cycles, including payroll validation and reconciliation testing

• Ensure smooth transition from project to operations, including documentation, knowledge transfer, and handover

Process Ownership & Expertise (Secondary)

• Act as subject matter expert for absence and time tracking processes

• Support alignment between time & absence data and payroll calculation requirements

• Maintain clear and up‑to‑date process documentation, guidelines, and standards

• Support governance and compliance, ensuring processes meet internal controls and audit requirements

• Support operational stability, including resolution of escalations and process-related queries

PMO & Project Execution Support

• Apply PMO disciplines to support structured project delivery

• Maintain project artifacts such as plans, milestones, RAID logs, dependencies, and status reports

• Actively track risks, issues, and dependencies, ensuring timely escalation and resolution

• Support governance forums with clear, structured materials and updates

• Ensure delivery timelines and milestones are met, driving accountability across stakeholders

Stakeholder & Data Support

• Work with global and local stakeholders to ensure adoption and understanding of implemented solutions

• Support change management activities, including communications, training, and user enablement

• Support data accuracy and reporting related to time and absence

• Provide input into training materials, user communications, and change activities

We're looking for someone who

• Has experience in HR systems, HR operations, or HR Transformational roles and can

operate confidently in global or multi-country HR projects

• Brings strong skills in absence management and/or time & attendance implementations

• Exposure to PMO or structured project delivery environments

• Thinks end-to-end and takes ownerships for results

• Is comfortable working in a fast-moving, evolving organisation

• Values collaboration, clarity and low-ego ways of working

What you'll get

What you'll get Alongside meaningful work and strong development, we offer a reward package that typically includes

• Market-competitive pay and performance related rewards

• Flexible What you'll get ways of working

• Support for health, wellbeing and life outside of work

• Time off to rest and recharge

• Ongoing learning and development opportunities

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.