Lead Bartender

Description

Are you a bartender who thrives in a high-energy environment, loves creating memorable guest experiences, and enjoys leading a team? Lucky Dog Bark & Brew Charlotte is looking for an experienced Lead Bartender to oversee our bar operations while helping create one of Charlotte's most unique social destinations.

At Lucky Dog Bark & Brew, we're more than a bar, we're a community where craft beverages, great people, and happy dogs come together. If you're passionate about hospitality, leadership, and mixology, we'd love to meet you.

What You'll Do

As our Lead Bartender, you'll be responsible for the overall success of the bar, ensuring every guest enjoys exceptional service while leading and developing a high-performing team.

In this role, you will:

• Lead the day-to-day operations of the bar, ensuring efficient service and an outstanding guest experience.
• Create and maintain innovative seasonal cocktail menus and beverage offerings.
• Recruit, train, coach, and inspire bartenders and barbacks to deliver exceptional hospitality.
• Manage inventory, ordering, stocking, and cost controls while minimizing waste.
• Maintain compliance with all alcohol service, health, and safety regulations.
• Resolve guest concerns professionally and create positive experiences that keep customers coming back.
• Maintain a clean, organized, and inviting bar environment.
• Partner with resort leadership to develop promotions, events, and beverage programs that drive sales and guest engagement.
• Monitor bar performance, analyze key metrics, and identify opportunities for continuous improvement.

We're looking for someone who:

• Loves creating memorable guest experiences.
• Brings creativity and passion to beverage development.
• Leads by example with professionalism and integrity.
• Thrives in a fast-paced, team-oriented environment.
• Solves problems quickly and remains calm under pressure.
• Takes pride in developing others and building a positive team culture.

Requirements

What we're looking for:

• Previous experience as a Lead Bartender, Head Bartender, or in a bar leadership role.
• Extensive knowledge of spirits, wine, beer, and craft cocktails.
• A proven ability to lead, coach, and motivate a team.
• Outstanding communication and guest service skills.
• Strong organizational skills with excellent attention to detail.
• Experience managing inventory, ordering, and beverage costs.
• Comfortable working with POS systems and technology.