Associate III, Production Operations

Job Description

Perform routine operational tasks following established procedures. Monitor production systems and escalate issues as needed. Maintain accurate logs and documentation for compliance and audit. Assist in process improvements and participate in team projects. At senior levels: mentor junior associates and coordinate small workstreams.

Intermediate-level position encapsulating an individual contributor who manages projects that significantly influence departmental outcomes. The colleague is expected to guide and support less experienced peers while making targeted improvements to systems and processes. Role involves solving problems that require sound judgment, with oversight from management as needed. Communication spans both internally and externally within the department, focusing on the exchange of information relevant to the role’s responsibilities. Routine tasks are performed with limited supervision and the colleague provides training and assistance to others. The position typically requires a combination of advanced education and hands-on experience in the relevant job area.

Privacy Statement

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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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