GFC Program Oversight Manager 

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
The Global Financial Crimes (GFC)  Program Oversight Manager is responsible for leading and executing on internal control discipline and operational excellence in the GFC organization. Key responsibilities include overseeing and managing the GFC Risk Program, which includes oversight and execution of the Global Compliance and Operational Risk (GCOR) program, policy and procedures, audit and regulator exams, quality and timely issues remediation, process and control environment, monitoring and testing, governance, third parties, and overall operations of the GFC organization. 
 
The responsibilities include:

• Provide program and control execution expertise for the Global Financial Crimes organization with a focus on strong and proactive risk management
• Overseeing the implementation and execution of GFC risk management processes, ensuring compliance with program requirements, regulatory standards, and fostering a culture of accountability and proactive risk management across the organization
• Ensure appropriate governance and oversight of the GFC Risk Program, including change execution and controls 
• Assist in the preparation, coordination and execution of regulatory examinations and audits and assist as necessary with responses related to team responsibilities 
• Partner effectively with GFC, GCOR and other Enterprise partners to ensure alignment of expectations and execution
• Provide oversight and governance on the GFC process and control environment, ensuring processes are documented accurately and in alignment with the Enterprise Process Management Policy and Standards  
• Escalate risks timely and appropriately. Develop solutions and deliver mitigating actions in support of risk reduction efforts
• Develop and maintain reports and routines to measure the effectiveness of the GFC Program and control environment 
• Lead execution strategies and efforts to address regulatory feedback

 
Required Qualifications:

• Minimum of 7 years of experience in financial crimes, financial services industry or related field, e.g., Business Operations, Compliance and Risk Management, and/or Policy Management.
• Bachelor’s degree or equivalent work experience; professional certifications (e.g., CAMS, CFE) preferred.
• Able to partner effectively within the team and across the organization to deliver needed results
• Ability to manage multiple tasks and stakeholders at once, prioritize workflow and deliver results under pressure and time constraints
• Strong organizational skills with a keen ability to prioritize daily tasks with project work as well as ad hoc requests
• Proven verbal and written communication and presentation skills,  including the ability to effectively convey complex information to stakeholders 
• Strong analytical skills
• Ability to work under pressure, calmly within tight deadlines and escalate appropriately
• Able to develop and maintain good working relationships
• Self-starter, motivated and reliable; ability to work well and seamlessly within a team without a continuous high level of guidance
• Experience/knowledge of Global Compliance and Operational Risk and/or Global Financial Crime risk management programs 

Desired Qualifications:

• Bachelor's Degree in related field
• Experience in financial services and/or a related government entity
• Certified Anti-Money Laundering Specialist (CAMS)

Skills:

• Critical Thinking
• Monitoring, Surveillance, and Testing
• Regulatory Compliance
• Risk Management
• Coaching
• Issue Management
• Policies, Procedures, and Guidelines Management
• Strategy Planning and Development
• Written Communications
• External Resource Management
• Reporting
• Talent Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - CA - Westlake Village - 31303 Agoura Rd - 31303 Agoura Road (CA6917)

Pay and benefits information

Pay range

$105,000.00 - $173,900.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.