Senior Director, Applications Delivery

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

About the role

The Digital Delivery Lead oversees the successful delivery of strategic digital solutions that support business growth, operational excellence, and customer experience objectives. Acting as the bridge between business and technology, the role translates business priorities into execution-ready initiatives and leads delivery across project managers, solution engineers, architects, and vendor partners. This position requires strong technical depth to guide solution decisions while maintaining focus on business outcomes, delivery quality, and organizational change. The leader is accountable for roadmap development, vendor governance, risk management, and execution across a portfolio of digital initiatives. The ideal candidate is a collaborative, results-oriented leader with experience driving enterprise-scale digital transformation programs in Agile environments.

Responsible for the strategic interface between IT and one or more Domains. Collaborates with assigned business unit(s) to assess information technology needs, define requirements, and develop solutions. Understands business unit operations and identifies opportunities to leverage technology to increase efficiency or effectiveness. Develops short- and long-term technology roadmaps based on anticipated changes to business unit operations. Serves as a single point of contact for the business unit(s); receives requests or inquiries, triages and prioritizes initiatives, develops business cases, and represents unit interests to senior IT leadership. Oversees the delivery of IT solutions to ensure that needs are met.

Key Accountabilities:

• Provide strategic consulting, support and guidance regarding key IT initiatives. 

• Ensures requirements are well-defined and delivery plans are aligned to established architectural and engineering standards in partnership with IT domain leaders.

• Owns end-to-end SDLC delivery governance, orchestration, and outcomes.

• Provides oversight of Agile delivery (Scrum, Kanban) in SAFe framework. 

• Communicates decisions, priorities and project information to appropriate levels of staff regarding business unit requests, projects and initiatives. 

• Serves as a primary point of contact advisor for IT Executives. Advises in delivering products and services to value all business partners. Provides strong oversight of SI partners to ensure adherence to established architecture standards.

• Leads release planning and cutover readiness for solution releases.

• Plays a lead role in enabling business goal achievement through the effective use of technology and facilitates business changes through technology. 

Minimum Requirements:

• Bachelor’s Degree and 6 – 8 years of related experience

The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):

$113,008.00 - $209,872.00 per year

The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for commission. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.

Brand: Trustmark

Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business.  We are an equal opportunity employer, including disability and protected veteran status.