Description

The Maintenance and Construction Manager is responsible for the strategic oversight and hands-on

execution of property maintenance and construction activities across a diverse portfolio of

commercial properties, including retail, office, and distribution centers. Reporting directly to the

Director of Real Estate Management and Development, this role requires a proactive leader with strong problem-solving skills,

deep vendor knowledge, and the ability to manage both routine maintenance and capital projects

in alignment with organizational goals.

Essential Functions:

Facility Maintenance & Repairs

· Conduct regular inspections to ensure all properties remain in excellent operational and aesthetic condition.

· Prioritize and execute repair requests with minimal disruption to business operations.

· Personally address tasks where appropriate and oversee third-party vendors to ensure quality work.

Preventive & Seasonal Maintenance

· Maintain a preventive maintenance calendar, ensuring timely servicing of HVAC, heating, and other key systems.

· Monitor life cycles of major assets and proactively budget for replacements 12–18 months in advance.

Work Order & Task Management

· Manage a centralized work order system to track maintenance requests, status updates, resolutions, and reporting.

· Effectively triage tasks between in-house team and external vendors based on complexity and location.

Budgeting & Approvals

· Maintain responsibility for all maintenance and construction budgets.

· Adhere to company protocols for expense approvals:

· Track all labor, materials, vendor invoices, and capital expenditures.

Vendor & Contractor Coordination

· Build and manage a trusted network of vendors and contractors, with special attention to rapid response needs across geographic locations.

· Coordinate and inspect third-party work for compliance, timeliness, and workmanship.

Compliance & Safety

· Ensure properties comply with local codes, ADA requirements, and health and safety standards.

· Maintain accurate records of inspections, permits, warranties, and regulatory compliance.

Capital Projects & Construction Oversight

· Lead construction and renovation projects, including store openings, closings, and remodels.

· Coordinate with architects, contractors, and internal leadership to ensure timelines, budgets, and quality expectations are met.

Lease & Landlord Management

· Review lease agreements to distinguish tenant vs. landlord responsibilities.

· Collaborate with leadership to ensure landlords uphold their maintenance obligations.

Emergency Response

· Act as the primary contact for urgent facilities issues such as power outages, leaks, broken windows, and equipment failures.

Grounds & Exterior Management

· Oversee exterior maintenance, including landscaping, snow removal and parking lot upkeep.

Leadership Support & Communication

· Serve as the point person for all maintenance-related concerns from store managers, department heads, and internal stakeholders.

· Ensure that all properties reflect the company’s standards for cleanliness, safety, and presentation.

Other Duties

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this role. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• High School diploma or equivalent.

• 7+ years of experience in managing construction projects. 

• General understanding in carpentry, plumbing, painting, grounds keeping, janitorial, and HVAC repairs. 

• Thorough understanding of construction operations, maintenance, and repair processes.

• Proven track record of leading construction teams or departments.

• Knowledgeable about regulatory requirements and safety standards relevant to construction management.

• Exceptional leadership, communication, and interpersonal abilities.

• Proficient in utilizing construction management software and tools.

• Ability to resolve conflict in a professional and timely manner.

• Must be organized, efficient, able to prioritize, have excellent follow-up and outstanding interpersonal skills.

• Must be able to handle multiple competing priorities.

• Industry standard licenses and/or certifications.

• General Office and Field work.

• Must hold a valid drivers’ license.

• Ability to adapt to emergencies and work beyond regular business hours as needed.

• Regular daily travel.

This position routinely requires exposure to outside elements including variations of temperature, noise, odors, etc.

EEO Statement:

Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Met-Cap Management is committed to an inclusive and diverse work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce that reflects the diverse backgrounds of those we serve is what drives our success. We continue to promote an environment of continuous learning, inclusion, mutual respect, and belonging to ensure our employees feel valued, seen, and heard.