Quality Assurance Specialist (m/f/d)

Job Title: Quality Assurance Specialist (m/f/d)  

Location: Heidelberg or Dordrecht (hybrid, full time)

About Springer Nature:

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature

Role Responsibilities

• Familiarize yourself with all QA tasks, especially with vendor management and reporting

• Definition and analysis of reports to improve the planning and production processes of our products.

• Develop profound XML and PDF knowledge.

• Create quality production criteria for scientific publications. Create and update instructions and guidelines with the focus on automation of services.

• Manage own projects which require the cooperation of participants from other departments and ensure the implementation of the changes agreed upon.

• Second and third level support for post publication corrections

• Supporting and advising our internal Production Colleagues, our Vendors and Publishing on policies and production standards (copyediting, typesetting, printing)

Experience, Skills & Qualifications

• Occupational career or study in scientific publishing is an advantage

• Very good understanding of print and online publishing metadata and formats, especially XML, HTML and PDF

• Very good technical knowledge and the wish to shape processes actively and the readiness to take responsibility

• Strong problem solving and organizational, i.e. priority oriented, skills

• Experience with MS-office (Outlook, Word, Excel, PowerPoint), LaTeX and PDF

• Ability to handle multiple, long running and diverse projects at the same time

• Excellent knowledge (business fluent) of English language, further languages beneficial

• Excellent intercultural skills required for working in an international team

• Experienced Project Manager and work experience in international projects

Note for candidates in the Netherlands: As per our local policy, please be aware that this role will be open only for internal candidates within the first 2 weeks. Afterwards, external applications will be progressed.

At Springer Nature, our mission is to be part of progress – and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion  

For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/  

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