Room Attendant

Room Attendant

Location: My Place Hotel - Grand Rapids

The Room Attendant plays a critical role in creating a clean, comfortable, and welcoming environment for every guest. This position supports daily hotel operations by ensuring guest rooms and public areas meet My Place cleanliness, safety, and presentation standards. Room Attendants take pride in their work, understand the importance of detail, and recognize that their efforts directly impact guest satisfaction and return visits.

Key Responsibilities

• Clean and prepare assigned guest rooms and public areas according to brand standards, including changing linens, inspecting bedding for cleanliness, replacing towels, restocking approved guest supplies, and ensuring rooms are guest-ready.
• Thoroughly clean and sanitize bathrooms, furniture, fixtures, and high-touch surfaces; vacuum guest rooms, hallways, and common areas while checking behind and under furniture for debris.
• Refresh rooms by opening windows when weather permits, cleaning and sanitizing guest room items such as ice buckets, and checking basic room features including lighting, televisions, and HVAC units, reporting any concerns promptly.
• Maintain organization and efficiency by restocking housekeeping carts, managing storage areas, assisting with laundry and deep-cleaning projects, and properly disposing of trash at the end of each shift.
• Follow all safety and security procedures, report hazards or maintenance needs to management, and handle master keys and room keys responsibly at all times.

Requirements

• Ability to work independently while meeting quality and productivity expectations
• Reliable attendance, punctuality, and strong attention to detail
• Physical ability to stand for extended periods, bend, lift, push carts, and perform repetitive cleaning tasks, including stairs
• Comfortable using approved cleaning supplies, equipment, and chemicals
• Positive attitude, professional behavior, and willingness to learn; prior housekeeping or cleaning experience is helpful but not required-training is provided

Pay & Benefits

• Pay: $15-$16 per hour
• Monthly bonus opportunity
• Bi-weekly direct deposit
• Shift start time is 9-10am
• Flexible scheduling based on hotel needs
• Cross-training opportunities with potential for growth and advancement

This hands-on hospitality role is ideal for individuals who value consistency, take pride in clean spaces, and want to be part of a supportive hotel team. If you enjoy contributing to a positive guest experience behind the scenes, we encourage you to apply and make My Place your place.