Hiring.Camp

TERM Government Assistance Eligibility Specialist I/II, Grade 17/Grade 18

Montgomery County Government

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Yesterday

Salary
$70k – $110k/yr
Location
8818 Georgia Ave Silver Spring MD 20910 USA, MD, US
Workplace
Remote
Source
GovernmentJobs

Description


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Please note: The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $59,897 to $64,688 if filled at the Grade I Level; or $67,672 to $96,336 if filled at the Grade 20 Level, based on the candidate’s qualifications and experience.”


TERM Government Assistance Eligibility Specialist I/II
Office of Eligibility and Support Services

Term Position: - This is a one-year term position with an expiration date of July 1, 2027


WHO WE ARE

Montgomery County is located adjacent to Washington, D.C., and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.


The Department of Health and Human Services, HHS is responsible for delivery of the County’s public health and human services that meets the needs of our community’s most vulnerable children, adults and seniors. The Department provides services through more than 120 programs at more than 20 locations. With over 2,000 employees, the Department of Health and Human Services is the largest County Department.


As a department, we believe the health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.


WHO WE ARE LOOKING FOR

The Office of Eligibility and Support Services (OESS) is currently recruiting for an enthusiastic professional to serve as a TERM Government Assistance Eligibility Specialist to help us achieve our mission.  OESS serves as the point of entry for federal, State, and County health programs targeted to residents of Montgomery County who are uninsured and have limited incomes.  The OESS offices confirm eligibility for Care for Kids, Prenatal Care, Dental Services, and Project Access specialty care clinic referrals.  We are committed to fostering a collaborative and inclusive environment that supports your growth and success. 

This position determines eligibility for assistance programs administered by the Maryland Department of Health and the Family Investment Administration of the Maryland Department of Human Services.   The position interviews, processes, and completes Intake applications and redeterminations in Maryland Health Connection for all public benefit programs and completes all actions necessary to continue or terminate benefits in accordance with federal and state regulations.  The caseworker completes case management functions for all assigned cases.  This would include screening walk-in customers, obtaining, and verifying information necessary to determine eligibility, such as income, rent, household composition, utilities, and citizenship.  The position makes referrals to other agencies when appropriate, facilitates customers’ efforts in accessing information, partners with other public and private service providers, and performs other job-related duties as assigned.


Working Offsite Locations:

This position requires the ability to attend meetings or perform work at locations outside the office.


Multilingual Skills:
Candidates with multilingual skills are strongly desired.

If filled at the Government Assistance Eligibility Specialist I Level: 

Education: Graduation from an accredited college or university with a bachelor’s degree.

Experience: None.

Equivalency: An equivalent combination of education and experience may be substituted.  


If filled at the Government Assistance Eligibility Specialist II Level: :

Education: Graduation from an accredited college or university with a bachelor’s degree.

Experience: Eighteen (18) months of experience as a Government Assistance Eligibility Specialist I or as a specialist determining eligibility for comparable governmental assistance programs.  

Equivalency: An equivalent combination of education and experience may be substituted.  

Preferred Criteria:  

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevance of training, and experience in the following areas:

  • Experience applying Federal, State, and County regulations pertaining to eligibility for Maryland Medicaid and Maryland Children’s Health Program, and Affordable Care Act Medicaid expansion or County Health Programs.  
  • Experience navigating through eligibility systems such as Maryland Health Connection, Enrollment and Eligibility, Medicaid Management Information System, and BEACON, and eICM automated eligibility systems and databases.
  • Experience working with a culturally and linguistically diverse population and providing results-driven customer service excellence.  
  • Multilingual skills, preferably related to Spanish.  

Interview Criteria:

Interview preference criteria will be used pertaining to:

  1. Experience working in the human services sector.  Preference is given to experience in means tested programs.  
  2. Customer Service experience.  Preference is given to general office, technical, or administrative experience. 
  3. Experience with computer applications.  Preference is given to possession of experience with Excel and Microsoft Word skills.
  4. Ability to multitask in a high-volume work environment.  


Skills

ExcelCustomer Service