Internal Investigator

Job Description

Internal Investigator

Human Resources, Corporate Services   

Status: Contract Full Time (6) Month Contract

Hiring Range: $94,455 - $106,262 per annum 

Work Mode: Hybrid *see below for more details about this work mode. 

Location: 7120 Hurontario Street, Mississauga Ontario and 10 Peel Centre Drive, Brampton ON 

Hours of work: 35 hours per week

 

Reporting to the Manager, Internal Investigations, the Internal Investigator is responsible for conducting workplace investigations related to allegations of harassment, discrimination, bullying, retaliation, and other Respect in the Workplace policy violations. The successful candidate will manage investigations from intake to conclusion, ensuring procedural fairness, confidentiality, objectivity, and compliance with applicable legislation and corporate policies. The Internal Investigator also plays an important role in facilitating early resolution where appropriate, providing guidance to participants throughout the investigative process, and supporting education and awareness initiatives that promote a respectful workplace culture.

 

What You Will Do:

• Conduct and manage investigations into allegations of workplace harassment, discrimination, bullying, retaliation, and violations of the Region’s Respect in the Workplace policies and procedures.
• Conduct preliminary fact-finding, complaint threshold assessments, and triage of concerns to determine the appropriate course of action.
• Develop investigation plans, including scope, timelines, witness identification, and evidence-gathering strategies.
• Interview complainants, respondents, witnesses, and other relevant parties using effective investigative and active listening techniques.
• Gather, review, and assess relevant evidence including emails, text messages, personnel files, performance records, and other documentation.
• Analyze information, assess credibility, and apply procedural fairness principles to determine findings of fact.
• Maintain accurate, detailed, and confidential records throughout all stages of the investigative process.
• Prepare comprehensive, objective, and well-reasoned investigation reports outlining allegations, evidence, findings, conclusions, and recommendations.
• Promote and support early resolution and mediation approaches where appropriate.
• Provide neutral, unbiased, and confidential support to employees and leaders involved in workplace investigations, including explaining investigative processes and responding to inquiries.
• Collaborate with Human Resources, Legal Services, leadership teams, and other stakeholders as required.
• Contribute to the development and delivery of training and awareness programs related to Respect in the Workplace, workplace investigations, and related policies.
• Remain current on relevant employment and human rights legislation, case law, emerging trends, and best practices in workplace investigations.
• Perform other duties as assigned.

What You Bring:

• Bachelor's degree in Human Resources, Business Administration, Law, or a related field preferred. Relevant certifications (e.g., HR designation) are considered an asset.
• Minimum of five (5) years of experience conducting workplace investigations, preferably within a unionized environment.
• Experience in employment law or human rights law is highly desirable.
• Thorough understanding of employment law, human rights legislation, workplace investigation methodologies, and procedural fairness principles.
• Strong knowledge of legislation governing workplace harassment, discrimination, and respectful workplace practices, with the ability to interpret and apply relevant case law and legislative requirements.
• Exceptional investigative, analytical, and critical-thinking skills, with the ability to assess complex information and arrive at sound, defensible conclusions.
• Strong interviewing, facilitation, conflict resolution, and active listening skills.
• Excellent written communication skills, including the ability to prepare clear, concise, detailed, and objective investigation reports.
• Excellent verbal communication and interpersonal skills, with the ability to establish credibility and build rapport with individuals at all levels of the organization.
• Demonstrated ability to maintain confidentiality and manage sensitive and contentious issues with professionalism, discretion, and good judgment.
• Proven ability to work independently, manage multiple investigations simultaneously, and meet competing deadlines in a fast-paced environment.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.

Skills and Competencies:

• Integrity and professionalism
• Objectivity and impartiality
• Sound judgment and decision-making
• Relationship building and stakeholder management
• Conflict resolution and mediation
• Attention to detail
• Effective communication and consultation
• Planning, prioritization, and organization

Be bold. Think big. Join us.

 

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

 

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

 

Interview: Our recruitment process will include video conference technology

 

Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.

  

If this opportunity matches your qualifications and experience, please apply on-line. 

 

About Us

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

  

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

 

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

 

Additional Information

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact [email protected] 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.