Cashier

Description

Cashier

Employment Type: Full Time or Part Time
Supervisor: Store Manager

Job Description

Cashiers’ responsibilities include greeting customers in a friendly manner, answering their questions, performing cash register functions, assisting with general store upkeep and occasionally assist with bookwork.

Qualifications

• 3-12 months of cashier or retail experience preferred

Key Responsibilities

• Assist customers with questions, product selection, and store services.
• Process returns, exchanges, and defective merchandise accurately and professionally.
• Learn and assist with hunting and fishing license sales and related procedures.
• Resolve customer concerns in a friendly, timely, and service-focused manner.
• Perform cash register functions proficiently
• Direct customers to merchandise location or use radio to request additional help as needed
• Answer customers’ in-person or telephone questions within established guidelines
• Suggest add-on merchandise
• Lift heavy/awkward items
• Handle customer complaints in a professional and courteous manner
• Practice and maintain security measures
• Create friendly atmosphere and good lasting impression
• Assist customers with returns/exchanges and fill out defective slips and prepare defectives for credit
• Process and follow up on customer special orders
• Communicate out-of-stocks using hot sheet/new item requests
• Assist with stocking, receiving, pricing, and tagging merchandise
• Stock shelves, front face, and keep merchandise on the shelves and display racks neat and tidy
• Assist with store cleaning including sweeping, vacuuming, dusting the foyer, dusting shelves and merchandise, and cleaning the counters, restrooms, and popcorn machine
• Keep checkout area in neat, presentable appearance
• Fill out and process rainchecks
• Handle customer farm plan charges
• Other duties requested by management may include, but are not limited to deliver carry-outs, cut keys for customers, and make popcorn

Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to, or ability to learn how to answer phones, do filing, ten-key, typing, and cash register functions 
• Good verbal communication skills
• Ability to do basic math, and light bookwork
• Ability to carry out maintenance and some constructing of items
• Ability to draft and interpret correspondence, memos, and reports 
• Reliable, accountable, and presentable
• Positive attitude, friendly, honest and patient

Physical Demands

Frequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.

Work Environment and Working Conditions

Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed. 

Benefits

Part-Time and Full-Time Eligible:

• Competitive match on 401K
• PTO
• Holidays
• Birthday-off with pay
• Associate discount and many other benefits

Full-Time Also Eligible:

• Health insurance
• Dental insurance
• Vision insurance 
• Flexible spending accounts
• Short-term and long-term disability

Company Culture and Values

At Theisen's, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.

We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen's, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.

Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.