- Salary
- $20 – $28/hr
- Location
- City of Escondido, CA, CA, US
- Type
- Part-time
- Department
- Administration
- Source
- GovernmentJobs
Description
Department Specialist/Administrative Assistant (Streets)
(Part-Time, Temporary Position, 26 hours per week up to 1500 hours per year)
If you want to join a hard-working team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Department Specialist/Administrative Assistant in our Streets Department.
Key responsibilities include:
- Assists the public and internal customers, both in person and by telephone.
- Responds to complaints and requests for information, refers callers to appropriate City staff as needed.
- Utilizes a computer to input service requests for maintenance and repair issues via incoming phone calls, voicemail ‘hotlines’ and emails.
- Exercises good judgement using department processes and procedures.
- Types, word processes and proofreads a variety of documents and forms.
- Maintains accurate and up-to-date files and records for assigned areas.
- Possess excellent Customer Service skills and work well in a fast-paced environment, with frequent interruptions and a high degree of public contact by phone and in person.
- Effectively work as part of a team and maintain positive relationships with co-workers.
- Be competent in spoken and written English usage, spelling, grammar and punctuation.
- Must have basic computer skills and be proficient with Microsoft tools and various software applications.
- Education equivalent to completion of the twelfth grade.
- One year of increasingly responsible clerical experience and extensive public contact.
- Additional specialized course work in secretarial science, office practices, or related field and computers or computer software programs is highly desirable.
- Bilingual in Spanish is highly desirable
- Must have the ability to type 35 net words per minute. Must attach a certificate issued within the past six months certifying the ability to type/keyboard at a rate of 35 net words per minute. Internet typing certificates will be accepted. Failure to attach a valid typing certificate to the application will result in automatic disqualification. Online verifiable typing certificates will be accepted from one of the following websites: Ratatype.com; Typing.com; or Freetypinggame.net. Please note that we reserve the right to ask for an additional test to be completed in person, as part of the testing process.
- $20.99 - $28.13 per hour
- 1,500 hours per fiscal year (July 1 – June 30).
NOTE: The City of Escondido is committed to a drug and alcohol free workplace. A background investigation including LIVESCAN fingerprinting, medical examination, will be conducted following a conditional offer of employment.
Public Works Department/Streets Division
475 N. Spruce Street, Escondido, CA 92025
Telephone (760) 839-4668
www: escondido.org
Final Filing Deadline: Open Until Filled
Final Filing Deadline: Open Until Filled
Skills
Customer Service