- Location
- HO_KENS - Kensington Campus, South Africa
- Type
- Full-time
- Seniority
- Manager
- Experience
- 3+ years
- Closing date
- Today
- Source
- Workday
Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
The Area Manager is responsible for leading and driving performance across a portfolio of Pick n Pay Clothing stores within a defined region. The role focuses on delivering profitable sales growth, operational excellence, and exceptional customer experience through strong leadership, commercial acumen, and consistent execution of brand standards.This role ensures that all stores operate effectively by driving performance, developing Store Managers, and ensuring alignment to company strategy, policies, and operational standards. The Area Manager plays a key role in achieving regional targets, improving store performance, and building a high-performing, customer-focused retail culture.
Matric / Grade 12 (NQF Level 4 equivalent)
Diploma or Degree in Retail, Business, or related field
5–8 years’ experience in retail clothing, with at least 3 years in a multi-store or senior management role
Strong experience in store operations, sales, and people management
Computer literate (MS Office, Teams, reporting systems e.g. SAP)
Valid driver’s license and willingness to travel between stores
Ability to work retail hours where required
Behavioral Competencies
Strong leadership and people development capability
Excellent communication and stakeholder management
Customer-centric mindset
Results-driven and commercially focused
Decisive and resilient in a fast-paced environment
Ability to influence and drive performance across multiple teams
Technical Competencies:
Strong retail clothing business and commercial acumen
Multi-store performance management
Sales and KPI analysis
Financial and cost management
Stock management, shrinkage and risk control
Visual merchandising execution
Operational compliance and audit management
Workforce planning and talent development
Sales Growth & Profitability
Drive sales growth and profitability across all stores in the region
Monitor and analyse store performance, identifying trends and opportunities
Ensure achievement of regional sales targets, KPIs, and budgets
Implement and track action plans to improve underperforming stores
Drive effective execution of promotions, campaigns, and seasonal changes
Operational Excellence & Risk Management
Ensure all stores operate in line with company policies, procedures, and compliance standards
Monitor and manage stock control, shrinkage, and loss prevention across stores
Ensure effective execution of store operations, administration, and reporting
Conduct regular store visits and audits to ensure standards are maintained
Ensure compliance with OHS and security standards
Customer Experience & Brand Standards
Drive a customer-first culture across all stores
Ensure consistent delivery of exceptional customer service
Maintain high standards of visual merchandising and store presentation
Ensure execution of the customer journey and brand standards
People Leadership & Talent Development
Lead, coach, and develop Store Managers and store teams
Build a high-performance culture focused on accountability and results
Drive performance management, succession planning, and talent development
Support recruitment and onboarding of store teams
Ensure effective workforce planning and scheduling across stores
Stakeholder Management
Partner with regional leadership, HR, supply chain, and support functions
Ensure alignment between stores and head office strategies
Communicate business priorities and drive execution at store level
Reporting & Performance Management
Review and analyse regional performance reports (sales, GP, stock, shrinkage)
Provide insights and recommendations to improve performance
Ensure accurate and timely reporting across all stores
Closing Date: 1 August 2026
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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