Manager, Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Software Engineering

Engineering Manager – Software Engineering
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realise their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
The Mastercard Payment Networks team is looking for an Engineering Manager to lead high-performing teams building scalable and reliable backend systems.
As an Engineering Manager, you will be responsible for driving technical delivery, ensuring engineering excellence, and building strong teams delivering complex distributed systems. This role requires a balance of technical depth, ownership, and strong execution focus.
You will lead teams working on systems that handle high-volume transaction data, provide secure and efficient access to backend services, and operate at global scale.
  • Are you passionate about low latency, high volume, and highly available (5 9s) systems?
  • Do you enjoy working on scalable backend and data-intensive platforms?
  • Do you want to lead teams solving complex problems in global payment ecosystems?

Key Responsibilities
Technical Leadership & Execution
• Drive architecture and design of scalable, high-performance backend systems
• Guide teams building services using Java, Spring Boot, and REST APIs
• Ensure systems are designed for high throughput, data processing, and reliable data access
• Drive adherence to engineering best practices, design standards, and code quality
• Identify technical risks, dependencies, and system optimisation opportunities

Delivery Ownership & Execution
• Own end-to-end delivery from planning through production deployment
• Ensure strong engineering readiness (requirements, design, dependencies)
• Drive predictable execution with clear milestones and timelines
• Proactively manage risks, blockers, and cross-team dependencies

Operational Excellence
• Ensure systems meet expectations for reliability, scalability, and performance
• Drive adoption of monitoring, observability, and incident management practices
• Support teams in resolving production issues and improving system stability
• Continuously improve engineering processes, tools, and quality standards

People Leadership & Team Development
• Build, mentor, and retain high-performing engineering teams
• Foster a culture of ownership, accountability, and continuous improvement
• Provide coaching, feedback, and career development support
• Hire and grow strong engineering talent

Required Skills & Qualifications
• 10+ years of experience in software engineering with leadership experience
• Strong experience delivering distributed, large-scale backend systems
• Hands-on experience with Java, Spring Boot, and REST-based services
• Experience in microservices and event-driven architectures
• Strong understanding of data storage systems (RDBMS / NoSQL) and data access patterns
• Experience with messaging platforms (e.g., Kafka or similar)
• Exposure to large-scale data systems or storage platforms is a strong advantage
• Experience with CI/CD, containerisation, and cloud-native development
• Understanding of system reliability, observability, and performance tuning
• Strong problem-solving and stakeholder management skills
• Experience mentoring engineers and leading teams

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.