Virtual Front Desk

We are seeking a highly skilled **Virtual Assistant** with strong communication abilities and hands-on experience in **Medical Billing, Patient Scheduling, Insurance Verification**, and managing **inbound/outbound calls for physicians**. This hybrid position is ideal for someone who is reliable, detail-oriented, and experienced in supporting US-based medical practices.

## Tasks

**Key Responsibilities**

• Handle **medical billing tasks** and maintain **accurate patient records**
• Manage **patient scheduling, appointment confirmations**, and **follow-up calls**
• Perform **Verification of Benefits (VOB)** with accuracy
• **Obtain patient authorizations** from insurance providers as required
• Manage doctors’ inbound and outbound calls professionally
• Address patient inquiries with exceptional communication
• Utilize EMR and practice management systems effectively mainly Dr.Chrono, AdvancedMD and eClinicalWorks.

## Requirements

**Job Requirements**

• Minimum **2 years of experience** in a similar role (US healthcare preferred)
• Strong understanding of **medical billing procedures and terminology**
• Proficiency in **patient scheduling** and **insurance verification**
• Excellent **spoken and written English** communication
• Experience with EMR and medical office software such as **DrChrono, AdvancedMD, and eClinicalWorks**

If you meet the requirements and are ready to contribute to a thriving company, we encourage you to apply and become part of our team. Looking forward to connecting with you!!