About the role

Responsible for the efficient running of our Subway operation within our bustling  Bognor Regis Resort, you’ll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback.

Subway is part of £3million Skyline Eats investment into the heart of our resort’s Skyline Pavilion in 2023 and is a busy, bustling venue, welcoming hundreds of guests each week. Whether it’s a great breakfast to start your day right, a quick bite to eat for lunch, or an after-dinner snack after a show, as a Duty Manager you’ll be vital in helping our guest’s create smiles – getting stuck in to give them memories that will last a lifetime! You’ll be part of a big team of people who are responsible for providing our guests with an altogether more fun and entertaining holiday. 

Reporting to the Subway Venue Manager, you will be responsible for role-model behaviour by leading the way as a visible presence in the venue, maintaining high levels of hygiene and cleanliness, supporting the manager in the day to day running as regards team levels, analysing KPI and stock control systems to maximise gross profit margins along with general activities, brand standard compliance, food safety and health & safety policies. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

We are looking for a passionate leader with great Subway brand knowledge or a desire to learn if unfamiliar with the Subway brand. You will focus on team experience whilst being able to balance this with keeping our guest experience at the heart of your decisions. You should have excellent communication skills and be confident engaging with teams at all levels. You should also have a curious mindset and not be afraid to challenge the status quo. Whilst your skills and experience are important to us, your approach, mindset and attitude are of equal interest to us.

You should be confident to direct and respond in any situation whilst delivering consistent brand standards.

The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. 

With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.