- Location
- 826 Roosevelt Trail, Windham, ME 04062, USA
- Workplace
- Onsite
- Type
- full-time
- Department
- Service Department
- Industry
- Automotive
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Industrial
- Source
- Dayforce
Overview
As a Service Writer, you'll be the primary point of contact for customers, consulting with them about their vehicle's condition based on inspections and mileage. You'll build strong customer relationships, coordinate service operations, ensure workplace safety, and maintain facility standards. The role requires completing various training programs including T.I.A. certifications and ASE certification, with performance measured through customer engagement metrics.
Skills
LMS Training PlatformMPI Vehicle Inspection SystemEmail Communication Systems
Licenses & Certifications
T.I.A. Basic Automotive Tire Service (BATS)T.I.A. Advanced TPMSASE Certification
Languages
English
About VIP
VIP is an automotive service company focused on earning customers for life through exceptional service experiences.
