- Location
- Pune
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Tech
- Seniority
- Lead
- Education
- Bachelor
- Industry
- Technology
- Category
- Engineering
- Role type
- People Manager
- Environment
- Office
- Source
- Ashby
Overview
The Technical Lead for Customer Engagement Platforms is responsible for designing, building, and evolving SiteMinder’s customer support systems. The role involves hands-on development across platforms like Intercom and Salesforce, integrating AI-enabled use cases, and working with internal teams to improve operational efficiency. Candidates should have strong software engineering skills, experience with SaaS integrations, and the ability to lead technical delivery from architecture to production. The position offers opportunities to work with cutting-edge technologies and influence platform strategy.
Skills
Languages
Remote Scope
About SiteMinder
SiteMinder is a leading open hotel commerce platform supporting 50,000 hotels globally, helping accommodation owners find and book more guests online.
