At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

This role will be based in our new plant in Nhon Trach, Dong Nai, Vietnam.

Job Summary:

The IT Supervisor at Jabil, Inc. will lead and manage a team of IT professionals, ensuring the efficient and reliable operation of IT systems and infrastructure to support business objectives. This role involves overseeing day-to-day IT support, project implementation, and maintaining high standards of service delivery.

Job Responsibilities:

* Supervise and mentor a team of IT technicians and specialists, including performance management, training, and scheduling.
* Oversee the deployment, maintenance, and troubleshooting of hardware, software, and network systems across Jabil facilities.
* Manage IT service desk operations, ensuring timely resolution of technical issues and user support requests.
* Participate in the planning, execution, and completion of IT projects, including system upgrades, migrations, and new technology implementations.
* Ensure compliance with Jabil's IT policies, procedures, and security standards.
* Monitor system performance and proactively identify areas for improvement and optimization.
* Collaborate with other departments to understand IT needs and provide effective technological solutions.
* Manage IT inventory, procurement, and asset tracking.
* Prepare and present reports on IT performance, project status, and resource utilization.
* Stay current with industry trends and emerging technologies to recommend innovative solutions.

Job Qualifications:**

* Bachelor's degree in Information Technology, Computer Science, or a related field.
* 5+ years of experience in IT support or systems administration, with at least 2 years in a supervisory or leadership role.

* Proficiency in Mandarin speaking skills would be preferred.

* Maintain, support and develop enterprise applications.
* Proven experience with Windows Server environments, Active Directory, network infrastructure (routers, switches, firewalls), and virtualization technologies.
* Strong understanding of IT security principles and best practices.
* Excellent problem-solving, analytical, and organizational skills.
* Effective communication and interpersonal skills, with the ability to lead and motivate a team.
* Ability to manage multiple priorities and projects simultaneously in a fast-paced manufacturing environment.
* Relevant IT certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified Professional) are a plus.

* Be able to communicate in Chinese.

* Maintain, support and develop enterprise applications.

 

 

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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

 

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

 

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