- Salary
- $28+
- Location
- USA_NJ_Newark 2, United States of America
- Type
- Full-time
- Department
- Operations
- Experience
- 1+ years
- Closing date
- Jul 1, 2026
- Source
- Workday
Description
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Position is responsible for serving as the primary administrative support for our major client's operations.Payrate: $28 per hour
Job Location: 236 Vanderpool St, Newark, NJ 07114
Benefits:
Free Meals
401(k)
Dental insurance
Disability insurance
Health insurance
Vision insurance
Paid time off
Main Duties and Responsibilities:
Analyze data from custom computer screens and prepare driver run sheets for each flight
Assign Drivers to gates and flights
Serve as the quality assurance specialist, ensuring that contents of coolers and or meals meet customer specifications
Monitor driver’s kitchen departure time
Track all flight, gate, meal order and other changes in flights
Serve as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems
Check that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications
Answer and log customer calls, concerns and complaints and make recommendations to resolve on-going issues
This position will rotate periodically between scheduled shift, and vacation relief shift
Qualifications
Education:
H.S. diploma required
Associate’s degree preferred
Work Experience:
2+ years of general work experience in an office or warehouse facility.
1 year of experience directing the work of others
1-2 years of shipping/receiving experience preferred
Technical Skills: (Certification, Licenses and Registration)
Able to drive on the ramp (must be 21+ driver’s license)
Able to multi-task in a hectic environment
Detail oriented
Able to keep calm in high pressure environment
Able to work with a minimum of supervision/off-site environment
Able to make independent decisions
Able to compile data from multiple sources with a high degree of accuracy
Able to communicate status changes to all parties in a timely manner
Driven to document and improve processes
Must have valid driver’s license
Language / Communication Skills:
Able to develop rapport with major client
Job Dimensions
Geographic Responsibility: Unit
Type of Employment: Full-time
Travel %: none
Exemption Classification: non-exempt
Internal Relationships: unit employees
External Relationships: customers
Work Environment / Requirements of the Job:
Must be able to function in a warehouse environment
May be required to rotate between day and night shift
Budget / Revenue Responsibility: (Local Currency)
Organization Structure
Direct Line Manager (Title): Mgr, Transportation or General Manager
Dotted Line Manager (Title, if applicable): n/a
Number of Direct Reports: n/a
Number of Dotted Line Reports: n/a
Estimated Total Size of Team: 2
gategroup Competencies Required to be Successful in the Job:
Thinking – Information Search and analysis & problem resolution skills
Engaging – Understanding others, Team Leadership and Developing People
Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:
Excellence
We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.
Passion
Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
Responsibility
We care about what we do, and we understand the impact we have on others and the planet.
We always look out for each other –creating a safe workplace environment is everyone’s responsibility.
Respect
Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
We anticipate that this job will close on:
07/01/2026For California Residents, please click here to view our California privacy notice.
If you want to be part of a team that helps make travel and culinary memories, join us!