Shift Supervisor - Restaurants

Job Description:

Tim Hortons is looking for a motivated and dependable Shift Supervisor to help lead our restaurant team. In this role, you'll support daily operations, coach team members, maintain food quality and safety standards, and ensure every guest receives fast, friendly, and accurate service.

This is a great opportunity for someone who enjoys leading by example, developing others, and creating a positive, fast-paced work environment.

What You'll Do:

• Lead and support team members during assigned shifts.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure coffee, beverages, baked goods, and food items meet Tim Hortons quality and freshness standards.
• Coach and develop team members to maintain excellent customer service and operational performance.
• Maintain cleanliness, organization, and readiness of the restaurant, including the dining room, front counter, and drive-thru.
• Monitor food safety, sanitation, and health standards.
• Assist with inventory management, stocking, and product availability.
• Support cash handling procedures and daily operational tasks.
• Ensure compliance with Tim Hortons standards, company policies, and safety procedures.

What We're Looking For:

• Previous restaurant, retail, or customer service leadership experience preferred.
• Strong communication and leadership skills.
• Ability to work efficiently in a fast-paced environment.
• Excellent customer service and problem-solving abilities.
• Dependable attendance and strong work ethic.
• Ability to stand for extended periods and occasionally lift up to 50 pounds.
• Flexible availability, including mornings, evenings, weekends, and holidays.

Why Work With Us?

We believe in being Always Quick, Always Kind, and Always Convenient. Join a supportive team with opportunities for growth and development.

What We Offer

• Starting at $17+ per hour
• Flexible scheduling
• Leadership training and development
• Career growth opportunities
• Employee meal and beverage discounts
• Supportive, team-oriented work environment
• Benefits for eligible team members

Disclaimer:

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice. 

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.