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The Field Service Technician role is a critical position within ABB's Electrification Service division, focused on delivering high-quality technical services for electrical power distribution infrastructure. The primary objective is to ensure the safe, efficient, and cost-effective execution of complex service projects involving high-, medium-, and low-voltage electrical systems. This role combines technical expertise, customer engagement, and business acumen to support ABB's mission of ensuring reliable power system operation and customer satisfaction.

Key Responsibilities:

System Testing and Commissioning

• Perform comprehensive testing, commissioning, troubleshooting, repairs, upgrades, and installations on a variety of electrical systems, including switchgear, transformers, protective relays, and control systems.

Project Management

• Plan and execute service projects from start to finish, ensuring compliance with safety, environmental, and quality standards while optimizing operational efficiency and profitability.

Diagnostics and Optimization

• Apply advanced expertise in electrical system diagnostics and protective relaying to identify and resolve complex technical issues, improving customer system performance and reliability.

Customer Engagement

• Proactively interact with customers to understand their operational needs, recommend appropriate solutions, and build long-term relationships.

Opportunity Identification

• Support business growth by identifying new service opportunities aligned with customer requirements and company strategy.

Qualifications:

• College diploma or university degree in Electrical Engineering or a related field.
• Minimum of 2 years of hands-on experience in the maintenance of high-, medium-, and low-voltage electrical systems, including switchgear, transformers, protective relays, and control systems.
• Strong electrical and mechanical troubleshooting abilities, with proficiency in interpreting electrical schematics and technical procedures.
• Thorough understanding of electrical safety practices, industry standards, and environmental regulations.
• Excellent written and verbal communication skills in English, with the ability to clearly explain technical concepts to a wide range of audiences.
• Willingness to travel locally and nationally (approximately 20%) and work overtime or respond to service calls outside regular business hours as required.
• Knowledge of ABB Electrification products and services, or equivalent products and solutions from comparable manufacturers.

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:

• Women

• Indigenous Peoples

• Members of visible minorities

• Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.