- Location
- 242 Exhibition St, Australia
- Type
- Full-time
- Department
- Engineering
- Experience
- 5+ years
- Closing date
- Today
- Source
- Workday
Description
Employment Type
PermanentClosing Date
13 Nov 2026 11:59pmJob Title
SRE EngineerJob Summary
Job Description
What You'll Do:
- Provide SRE leadership across Telstra Inventory platforms (TNI, Cramer-LI and TPD), ensuring reliable, resilient and efficient production services.
- Lead multi-location engineering and operations teams, setting priorities, support coverage and effective ways of working.
- Drive service reliability and continuous improvement, reducing customer-impacting incidents, improving recovery and strengthening resilience.
- Lead complex incident troubleshooting and response, including blameless post-incident reviews and permanent remediation of recurring issues.
- Partner with business, architecture, engineering, DevOps and operations teams to manage priorities, risks and dependencies.
- Identify and drive automation opportunities across operational tasks, reporting, remediation and support processes to reduce manual effort.
- Improve observability through dashboards, alerts and telemetry using logs, metrics and traces.
- Strengthen change and release management through operational readiness assessments, deployment support and rollback planning.
- Maintain runbooks and operational documentation, and drive knowledge transfer to reduce SME dependency and improve team self-sufficiency.
- Define and mature the DevOps/SRE operating model, including ownership, escalation, workload management and sustainable support coverage.
- Standardise operational practices, tooling and reporting across environments.
- Support capacity planning, environment readiness and operational risk management.
- Champion a proactive and measurable reliability culture, with a focus on sustainable workloads and continuous improvement.
About You:
- Minimum 5 years’ experience as an SRE Engineer, ideally supporting complex, business-critical production environments.
- Extensive Telstra Inventory domain knowledge, specifically TNI, Cramer-LI and TPD.
- Proven experience leading multi-location engineering and/or operations teams.
- Demonstrated experience managing critical production environments and driving service reliability and improvement initiatives.
- Strong experience in production incident management, root-cause analysis and problem management.
- Demonstrated experience with SRE/DevOps practices, including automation, observability, operational readiness and continuous improvement.
- Strong stakeholder management experience across business, architecture, engineering, DevOps and operations.
Skills
DevOpsSRERisk Management