Retail Sales Associate - Domes of Elounda

A place to begin. A place to belong. 

Great hospitality is personal. It lives in the people who notice, care and lead the way. At Domes Resorts, we create moments our guests never forget and a workplace where talented people make their mark and build lasting careers. 

We are one of the most awarded lifestyle hospitality groups in Greece and one of the fastest growing in Europe, with new openings almost every year. A growing portfolio of distinctive brands, affiliations with Marriott and Hilton, and handpicked destinations from Crete, Rhodes, the Ionian Islands, Chalkidiki and the Cyclades to Athens, Portugal and Spain. 

Join us as our Retail Sales Associate at Neema Boutique of Domes of Elounda, Autograph Collection Resort. Bring your passion, humility and perseverance. We will help you grow from there: real responsibility, the chance to move across brands and destinations, and a team that values your voice, invests in your growth and celebrates your wins. 

As a Sales Associate of Domes of Elounda, you will provide exceptional service to guests visiting our boutique, helping them discover and purchase products that enhance their stay and create lasting memories. With strong communication skills, a passion for luxury retail, and a customer-focused approach, you will deliver a personalized shopping experience while promoting the brand values of Domes Resorts.

You will assist guests with product recommendations, manage sales transactions accurately, maintain attractive visual merchandising standards, and ensure the boutique remains organized and welcoming at all times. Additionally, you will support stock management activities and follow all company policies, procedures, and health & safety standards.

What you will do 

Customer Service & Product Sales

• Welcome guests warmly upon entering the boutique and provide attentive assistance throughout their shopping experience.
• Understand guests’ needs and preferences, offering tailored product recommendations and expert guidance on product features, uses, and available options.
• Promote products effectively while delivering a personalized and memorable luxury retail experience.
• Handle guest inquiries, feedback, and concerns with professionalism, courtesy, and a solution-oriented approach.

Inventory Management & Store Organization

• Maintain the boutique’s visual appeal by organizing and displaying products according to merchandising standards, creating an inviting shopping environment.
• Monitor stock levels, assist with inventory counts, and coordinate the replenishment and ordering of merchandise as required.
• Ensure the boutique remains clean, organized, and fully stocked throughout operating hours.

Cashiering & Payment Processing

• Be responsible for opening and closing cash registers, processing sales transactions, handling cash and electronic payments, and maintaining cash accuracy.
• Accurately process product returns and exchanges in accordance with Domes Resorts' policies and procedures.
• Ensure all transactions are completed efficiently and in compliance with company standards and financial controls.