22-Hour Patron Services (Circulation) Specialist

New Lenox Public Library is looking for a knowledgeable, enthusiastic, and resourceful self-starter to join the Patron Services (Circulation) team. This hands-on position facilitates patron-focused services in a fast-paced environment to our growing community. If you enjoy collaboration and are passionate about helping others, this position is for you!  

How You’ll Contribute:

The Patron Services Specialist is responsible for: 

• Utilizing automated circulation system to perform full range of circulation procedures, including check in & check out of all materials 
• Answering a variety of questions at the circulation desk  
• Issuing patron cards, maintains files, and enters information into the database  
• Placing holds for patrons and processes reserved materials upon arrival 
• Inspecting materials for damage during checkouts and returns 
• Collecting fines and fees from patrons 
• Answering telephone to provide routine information and transfer calls to other departments; fax for patrons 
• Carrying out procedures for notification of patrons for overdue materials  
• Sorting checked in materials including borrowing and lending requests within system and shelves all types of library items 
• Actively monitoring and restocks new book and A/V shelving  
• Cleaning books as needed 
• Assisting and instructing patrons with self-check, accessing their record online, paying fees online, and using the coin operated photocopier 
• Ensuring accurate library shelving by shelf-reading and re-shelving materials
• Accepting and processing impact fees for newly built homes within library district 
• Assisting with library program set up as necessary 
• Issuing Museum Adventure Passes  
• Attending library training and continuing education as needed 
• Supporting patrons’ use of library services 
• Performing other duties as required

Requirements include: 

• High school diploma or GED equivalent 
• Experience handling currency and ability to add, subtract, multiply and divide 
• One year customer service experience 
• Enthusiasm to create a friendly, courteous, pleasant first impression of library 
• Knowledge of the purposes and functions of libraries preferred 
• Comfortable handling multiple tasks and prioritizing workflows 
• Passion to work with the public in a positive manner
• Flexible schedule

What we offer:  

• Salary range: $16.56 - $17.60 per hour
• 40 vacation hours annually
• 45 sick hours annually
• Paid holidays
• Additional paid leave time accrued at a rate of 1 hour per 40 hours worked
• Tuition assistance program
• Employee Assistance Program (EAP)

This part-time, non-exempt position is scheduled for 22 hours per week and include the following schedule:

• Sundays 10am - 4pm; Monday - Thursday 4 - 8pm

The selected candidate will report to the Patron & Technical Services Manager. 

The New Lenox Public Library District enhances the quality of life in our community by fostering lifelong discovery, education, and opportunity. The library serves a population of approximately 41,000 residents. We are an Equal Opportunity Employer.  

No phone calls, please.