People Operations Specialist

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

Job Summary

The People Operations Specialist is an integral member of the People Team whose responsibilities span the full lifecycle of internal colleague and temporary workers. They will maintain the integrity and accuracy of all new hire, on-going data changes and offboarding requests within TriNet's system of record (Oracle Human Capital Management – HCM). This individual will interact with all levels of the business to effectively manage their data needs, share best practices for using our people tools and ensure sound compliance.

Essential Duties/Responsibilites:

• Partner with Talent Acquisition Team to collect and enter all new colleague data into Oracle HCM, filing related paperwork within appropriate electronic files (document of record - DOR).
• Verify paperwork is complete and accurate (i.e., all the information matches such as compensation, physical work locations and social security numbers).
• Maintain new hire spreadsheets to support orientations and to complete audit procedures.
• Educate requestors with best practices for using appropriate workflow approvals via self-service functionality within Oracle HCM, auditing records for completeness and approve all transactions; requests could include manager changes, transfers, promotions, or salary changes.
• Respond to termination requests through Oracle HCM by collaborating with People Business Partners, Security, and line managers on timing of departures and capturing required documentation.
• Launch offboarding tasks to departing colleagues and provide related documentation, tracking requests to completion.
• Respond to and investigate inquiries from various teams such as People Business Partners, Corporate Payroll, and line managers both via email and through MYHR Service Requests.
• Support large organizational data changes that may be considered confidential or sensitive, using discretion in communicating updates.
• Coordinate workloads with global counterparts to ensure SLAs are met and consistent support is available to the business.
• Complete audits for individual compensation payouts, in partnership with People Operations and Corporate Payroll.
• Support internal audit walkthroughs by researching scenarios, providing samples, and attending sessions as a process SME, as needed.
• Maintain detailed SOPs, reference guides and workflows as department processes change and iterative improvements are released in our systems.
• Support TriNet’s contingent worker program by managing data changes, as needed.

Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills to investigate discrepancies, rectify problems and provide feedback to colleagues at all levels of the organization.
• Ability to build relationships with cross functional TriNet colleagues.
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Excellent attention to detail with an ability to synthesize large requests often sensitive in nature and manage efficiently.
• Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities.
• Adhere to and strive to exceed established important metrics aligned to daily functions/activities both independently and collaboratively.
• Proficient in Microsoft Office Suite

Work Environment

• Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
• This position is 100% in office.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [email protected] to request such an accommodation.