- Salary
- $43k – $49k/yr
- Location
- Winston-Salem, NC, NC
- Workplace
- Onsite
- Education
- High School
- Closing date
- Today
- Source
- GovernmentJobs
Description
The Department of Social Services is seeking highly motivated, dependable professionals with advanced communication skills and exceptional customer service abilities to serve in an outstationed position at one of our partnering hospitals. This position is responsible for providing on-site assistance to individuals and families seeking Medicaid benefits, including accepting, reviewing, and processing Family and Children’s Medicaid (FCMA) and Adult Medicaid applications.
A higher education level may be considered as a substitution for all or part of the experience requirement.
Excellent verbal and written communication skills are required for these positions.
The candidates selected for these positions will need to be able to attend state and local trainings in regards to program requirements.
The ideal candidate will demonstrate strong organizational skills, flexibility, professionalism, accountability, and a commitment to the WeCare principles of Integrity, Awareness, Accountability, Respect, and Excellence.
Work includes conducting applicant interviews, gathering and verifying required documentation, determining eligibility in accordance with federal and state Medicaid policies,
processing applications within established timeframes, and responding to inquiries from applicants, hospital personnel, and community partners.
The employee will work independently in a hospital setting while maintaining effective communication and coordination with the Department of Social Services to ensure timely and accurate eligibility determinations.
- This position calls for the ability to work in a fast-paced, continuously evolving environment.
- The ability to communicate with customers from diverse backgrounds