Community Relations Representative II - Examination

Application Open Date: 10/26/2026

Application Close Date: 11/09/2026

SALARY: $24.69 - $28.01 per hour.

APPLICATION INFORMATION 

This application is not for an immediate opening, by submitting an application you are applying to take a Civil Service Examination for the opportunity to be placed on an Eligible List for a future opening. To learn more about the Civil Service examinations and Eligible Lists please visit the Cleveland Civil Service Webpage: FAQs | City of Cleveland Ohio

To determine if you qualify to take the examination you must include/attach any required documents (i.e. Resume, Certifications, Driver’s License, etc....) to support you meet the Minimum Qualifications at the time of submitting your application. Please read the Minimum Qualification section carefully, you may attach PDF or JPEG

EXPERIENCE EVALUATION: An experience evaluation consists of a quantitative evaluation of an Applicant’s academic training and experience pertinent to the classification for which an examination is taken, based on the statement of experience as recorded on the candidate’s application and on academic training based on required credentials.

Under administrative direction, investigates neighborhood disputes, sources of community conflict and tension, and conflict amongst ethnic, inter-generational, and diverse groups. Coordinates, promotes, and oversees implementation of all the activities to maintain and improve police/community relations in the assigned police district. Reaches out and engages with community stakeholders to make them aware of City services as well as Social Services available (including, but not limited to, neighborhood residents and business owners, schools, faith/community based institutions, as well as block/street clubs and associations). Performs other job-related duties as required.

A High School Diploma or GED is required. An Associate's Degree is required. Two years of full-time paid progressively responsible experience in program administration in a Social Service, Public Administration, or a Not-for-Profit environment is required. (Substitution: One year of relative experience will substitute for each year of college education lacking.) A valid State of Ohio Driver's License is required. Must be able to lift and carry 30 pounds. The following are preferred: Twenty-Five Cumulative Hours in Conflict Resolution/ Mediation Continuing Education Units (CEUs) from a certified training professional or agency; Proficiency in the use of Microsoft Office applications.

Reminder: Minimum qualifications must be met as of the last day of the applications accepted. You must upload these documents at the time of submitting your application or email the documents to [email protected] and include the Job Title in the email. 

CLEVELAND MUNICIPAL SCHOOL DISTRICT (CMSD) PREFERENCE CREDIT 

An applicant who is a graduate of the Cleveland Metropolitan School District (CMSD) and is participating in an open competitive entrance-level examination, as determined by the Commission, shall receive an additional five (5) points upon achieving a passing score, as established in the examination announcement. Applicants must provide acceptable proof of graduation from a CMSD school at the time of application to qualify for this credit.

Veterans' preference will be awarded, when applicable, to eligible veterans in accordance with Civil Service Rules 4.40E, 4.40F and 4.40G. Proof of active service or a DD Form 214, must be presented to the Commission at the time of filing application for the examination in which credit is sought in order to qualify for veterans' credit. If the applicant has received an honorable discharge or a general discharge under honorable conditions that applicant shall receive an additional five (5) points added to their raw score on the examination; or ten (10) points are added to their raw score on the examination if applicant’s supporting documentation indicates more than fifteen percent (15%) service-connected disability. NOTE: Only DD Form 214 (long form) or an official armed service document indicating type of discharge or separation and the dates of active service will be accepted as proof of active service.

Reminder: To determine if you qualify to take the examination you must include/attach any required documents (i.e. Resume, Certifications, Driver’s License, etc....) to support you meet the Minimum Qualifications. Please read the Minimum Qualification section carefully, you may attach PDF or JPEG

We are an equal opportunity employer. We do not discriminate on the basis of race, color, sex, national origin/ancestry, military status, disability, age and religion. 

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.