- Location
- Philippines · published
- Workplace
- Remote
- Type
- Full-time
- Department
- Healthcare
- Source
- Workable
Description
- Job type: Full-time contractor
- Workplace: Remote
- Schedule: Monday to Friday, aligned with US Pacific Time (PST)
- Compensation: $1,300 to $1,400 per month, depending on experience
About HireHawk
HireHawk connects skilled professionals with US companies for long-term remote roles. We are looking for proactive people who take ownership of their work and want to grow with a stable team.
About the role
Our client is an established plaintiff personal injury firm in Los Angeles that focuses on premises liability cases (slip-and-fall and trip-and-fall). Its cases are worked up in litigation for full value, so complete medical documentation matters on every file.
You will be the records specialist for a group of case managers. Your job is to request medical records and bills for their cases and follow up until every file is complete.
Responsibilities
- Request medical records, medical bills and related documents from hospitals, clinics, imaging centers and other providers.
- Follow up consistently on outstanding requests until the records arrive.
- Upload, label and organize documents in the firm's case management software.
- Keep a tracking log of pending requests and follow-ups so the case managers can see what is missing.
- Flag documentation gaps on each case to the assigned case manager.
- Send and track HIPAA authorizations and other records release forms.
- Process incoming faxes and electronic records and route them to the right file.
- Protect client confidentiality at all times.