- Location
- HLT-Hong Leong Tower, Malaysia · DCM-Desa Cemerlang Loan Center · BKT - BUKIT TINGGI BR · Sungai Petani BC · Penang · Sarawak · Terengganu · Pahang · Perak · Johor · Kuala Lumpur · Perlis · Kedah · Sabah · Kelantan · Melaka · Negeri Sembilan · Selangor · TDI - HP CENTER TAMAN TUN DR ISMAIL · KEP - HP CENTER KEPONG · CWL-Contingent Worker Location · DJC-Desa Jaya Kepong Centre · TPI-Southkey Komersil · KSM - Komersil Southkey Mozek · STM-Setia Alam BC · JBU-JOHOR BAHRU 2 BC · 语言: 中文 · Bahasa: Malay · Language: English · Sen Sok Branch · Boeung Snor Branch · Mao Tse Toung Branch · Pet Lok Sang Branch · Olympic Market Branch · Toul Kork Branch · Phnom Penh Main Branch · Head Office · VN_Citilight Office · Sichuan Jincheng Consumer Finance Limited Company · Bank of Chengdu · HLB Nanjing Representative Office · Hong Kong branch · Singapore · VN_Binh Duong Branch · VN_Ha Noi Branch · VN_HCM Branch · VN_Cho Lon Transaction Office · VN_Head Office · KLG - Klang MG · JLG-Penang Auto Loan Centre · YPG-YONG PENG BR · WHL-Wisma Hong Leong · UTA-DATARAN SUNWAY BR · UKP-Ukay Perdana Branch · UEP-USJ BR · TWU-TAWAU BR · TWU-TAWAU BC · TTI-TAMAN TAMPOI INDAH BR · TST-TAMAN SRI TANMING BR · TSS-TAMAN SRI SINAR BR · TSR-TAMAN SRI RAMPAI BR · TSQ-PENANG 2 BR · TSP-TANJUNG SEPAT BR · TSK-TAMAN SENTOSA BR · TSG-TMN SEGAR BR · TPL-TELUK PULAI BR · TPJ-Taman Puncak Jalil BR · TPI-TMN SRI TEBRAU BR · TPI-Johor Bharu Loan Centre · TPA-TAMAN PUTRA BR · TMU-TAMAN UNIVERSITI BR · TMP-TAMPOI BR · TMO-TAMAN MOLEK BR · TMH - TEMERLOH BR · TME-TAMAN MELAWATI BR · TMD-Tmn Midah Auto Loan Centre · TMD-TAMAN MIDAH BR · TMD-HP CENTRE TAMAN MIDAH · TJJ-JOHOR JAYA BR · TIN-TELUK INTAN BR · THO-Bandar Tun Hussein Onn Br · TGM-TANJUNG MALIM BR · TGK-TANGKAK BR · TEQ - Taman Equine BR · TDI-TAMAN TUN DR ISMAIL BR · TDD-TMN DANAU DESA BR · TAI-TAIPING BR · TAB-TAMAN ABAD BR · SWY-BANDAR SUNWAY BR · SWS-Setiawangsa Br · STX-Taman Suntex, Cheras · STW-SITIAWAN BR · STT-Taman Setia Tropika BR · STP-SETAPAK BR · STM-SETIA ALAM BR · STL-Sentul BR · STH-SALAK SOUTH GARDEN BR · SS2-SS2 BR · SS2-PETALING JAYA 2 BC · SRT-SARATOK BR · SRN-SERIAN BR · SRE-SARIKEI BR · SRD-SERENDAH BR · SRB-SEREMBAN II BC · SRB-SEREMBAN BR · SRB-HP CENTRE SEREMBAN · SPT-SUNGAI PETANI BR · SPP-GUNUNG RAPAT BR · SPM-Bandar Sri Permaisuri BR · SPI-SG PETANI 2 BR · SPE-BDR BARU SERI PETALING BR · SNG-SENAWANG BR · SMY-SEMENYIH BR · SMB-7TH MILE BAZAAR BR · SLY-SELAYANG BR · SLR-Publika Solaris, KL BR · SLG-SG. LONG BR · SKM-SERI KEMBANGAN, J BESAR BR · SKD-SKUDAI BR · SJR-SEREMBAN-J RASAH BR · SJA-AUTO CITY BR · SIL-IPOH, SILIBIN BR · SHM-Shah Alam 26 BR · SHG-South Gate BR · SGP-SUNGAI PETANI BR · SGG-BDR SRI AMAN BR · SGD-PENANG-SG DUA BR · SGA - Sungai Ara, Penang BR · SER-SERDANG BR · SEN-SENAI BR · SEL-TAMAN SELAYANG JAYA BR · SEK-SEKINCHAN BR · SEG-SEGAMAT BR · SDU-SUNGAI DUA BR · SDK-SANDAKAN BR · SBW-SIBU BR · SBW-HP CENTRE SIBU · SBV - SG BULOH NEW VILLAGE BR · SBU-SIBU-J KG NYABOR BR · SBU-SIBU BC · SBN-SEREMBAN BR · SBK-SUNGAI BAKAP BR · SBJ-SS15, SUBANG JAYA BR · SAT-SATOK BR · SAP-Simpang Ampat, Penang BR · SAN-BANDAR INDAH SANDAKAN BR · SAN-Bandar Indah BC · SAM-SEC 15,SHAH ALAM BR · SAL-TAMAN SRI ANDALAS BR · S14-SEC 14, PJ BR · RWG-RAWANG BR · RUB-RAUB BR · RJP-UPPER LANANG BR · RHP-Kuching CQC · RHP-KUCHING 2 BR · PTN-PONTIAN BR · PTK-J BURMA BR · PTJ-PUTRAJAYA BRANCH · PTH-Putra Heights, SL BR · PST-J PETALING BR · PRI-SEBERANG JAYA, PRAI BR · PRI-PRI MORTGAGE CTR · PRC-PUCHONG RETAIL CREDIT AL · PRA-PRAI BR · PPR-Prai BR · PNT-PJ NEW TOWN BR · PNG-PENANG BR · PNG-PENANG 1 BC · PMJ-PERMAS JAYA BR · PLG-TAMAN PELANGI BR · PKG-PORT KLANG BR · PJF-PG-J FETTES BR · PJC-PJ City · PJA-J OTHMAN,PJ BR · PIN-PANDAN INDAH BR · PGG- Pasir Gudang BR · PGA-PGA Airport BDC · PEN-Penang Loan Centre · PDN-PANDAN JAYA BR · PCP-PUCHONG PRIMA BR · PCJ-PUCHONG JAYA BR · PCJ-PUCHONG BC · PCJ-Puchong Auto Loan Centre · PCJ-HP CENTRE PUCHONG JAYA · PCH-TMN KINRARA, PCH BR · PCH-Puchong Auto Loan Crd Ctr · PCG-PUCHONG BR · PBT-PARIT BUNTAR BR · JLG-Jelutong ALC · PAR-TAMAN PARAMOUNT BR · PAP-PANDAN PERDANA BR · OUG-JALAN KLANG LAMA BR · NTB-NIBONG TEBAL BR · Northern Trade Services Centre · NLI-Nilai Branch · NBJ-TMN NUSA BESTARI JAYA BR · MYY-MIRI BR · MYY-MIRI 2 BC · MVL-Mid Valley, KL BR · MUR-MUAR BR · MUK-MUKAH BR · MUA-MUAR BR · MUA-MUAR ALC · MTJ-Jln Song Ban Keng, BMertaj · MTB-MENTAKAB BR · MSG - Mersing BR · MRL-Menara Raja Laut · MLR-TAMAN MALURI, CHERAS BR · MLK-MELAKA 1 BR · MLK-HP CENTRE MELAKA · MLJ-MALIM JAYA BR · MJT-MASJID TANAH BR · MJL-Menjalara, Kuala Lumpur BR · MIR-MIRI 1 BC · MEL-MELAKA BR · MEL-MELAKA 1 BC · MCA-J MUNSHI ABD BR · MBU-MENGLEMBU BR · MAS-MASAI BR · LMN-LIMBANG BR · LKW-LANGKAWI BR · LKT-LUKUT BR · LKP-LANGKAP BR · LIN-LINTAS PLAZA, KK BR · LIB-Labuan International Br · LHD-LAHAD DATU BR · LBS-LABIS BR · LBN-LABUAN BR · KUT - Bureau De'Change@Kuantan · KUL-KULIM BR · KUI-KULAI BR · KUC-SARAWAK ALC · KTU-KUALA TERENGGANU 2 BR · KTR - J SULTAN ISMAIL BR · KTN-KUANTAN BR · KTJ-KUCHING 1 BR · KTA-Kuantan Auto Loan Centre · KTA-KUANTAN 1 BR · KTA-KUANTAN 1 BC · KTA-HP CENTRE KUANTAN · KSG-KUALA SELANGOR BR · KRP-Miri Auto Loan Cr Centre · KRP-KROKOP BR · KRP-HP CENTRE KROKOP · KPR-KAMPAR BR · KPL-KUALA PILAH BR · KPI-KAPIT BR · KPA - Kapar, Klang BR · KOT-KOTA TINGGI BR · KMT-KAMUNTING BR · KMN-KOTA KEMUNING BR · KMM-Kemaman BR · KMA-KL MAIN ALC · KMA - KL Main Branch · KLU-J MERSING BR · KLN-KLUANG BR · KLM-KL MAIN BR · KLI - Bureau De Change · KLG-KLG BC · KLG-JALAN MERU, KLANG · KLG-HP CENTRE KLANG · KLG - Klang ALC · KLA-KLANG BC · KLA-Jalan Kapar, Klang BR · KKU-KOTA KINABALU 1 BC · KKU-KKU MORTGAGE CENTRE · KKB-KOTA KINABALU PANTAI BR · KK2-JALAN HAJI SAMAN, KK BR · KJN-KAJANG BR · KJN-KAJANG BC · KJG-J SG CHUA, KAJANG BR · KJA-PUSAT BDR KELANA JAYA BR · KIP-KEPONG INDSTRL AREA BR · KGR-KANGAR BR · KEP-KEPONG BARU BR · KEP-KEPONG BARU BC · KEP - Kepong Auto Loan Credit · KCH-ELECTRA HOUSE BR · KCG-KUCHING 1 BC · KCG-KCG MORTGAGE & COLLECTION CTR · KCG-J PENDING BR · KC1-KUCHING 3 BR · KC1-Kuc Auto Loan Cr Centre · KBU-KOTA BHARU BR · KBU-KOTA BAHRU 2 BC · KBH-KOTA BAHRU 2 BR · KBA-KEPALA BATAS BR · JTR-JALAN TUN RAZAK BR · JTA-Jitra Kedah BR · JRT-Jerantut BR · JLG-JELUTONG BR · JLG-HP CENTRE PENANG · JKU-KULAI BR · JKN-J KENANGA BR · JKL-J KUCHAI LAMA BR · JIP-JALAN IPOH BR · JBU-JOHOR BAHRU BR · JBU-JOHOR BAHRU 1 BC · JBU-JBU MORTGAGE CENTRE · JB ALC - TPI · IYK-PERAK ALC · IYK-IPOH-J YANG KALSOM BR · IYK-HP CENTRE IPOH · IWC-IPOH WCO · IPP-IPOH-J PASIR PUTEH BR · IPH-IPOH-PSR GREEN TOWN BR · IPH-IPOH 1 BC · Cambodia Head Office · INM-INANAM BR · INA-INA ALCC · IIS-J SLTN IDRIS SHAH BR · GRN-GURUN BR · GPH-GELANG PATAH BR · GOM-TAMAN SRI GOMBAK BR · DUT-DAMANSARA UTAMA, PJ BR · DSH-DESA SRI HARTAMAS BR · DPE-DAMANSARA PERDANA BR · DJK-DESA JAYA BR · DGN-DUNGUN BR · DCM-DESA CEMERLANG BR · CRS-J CERDAS BR · CPB-CENTRAL PARK BR · CHG-Cheng Melaka BR · CGL-SIBU,OLD STREET BR · CBJ-Cyberjaya, Selangor · CAM-CAMERON HIGHLANDS BR · BYB-BAYAN BARU BR · BWT-RAJA UDA BR · BWT-Northern 2-BOPS · BUL-SG BULOH BR · BTW-J BAGAN LUAR BR · BTW-BUTTERWORTH BC · BTU-BINTULU BR · BTP-BATU PAHAT BR · BTP-BATU PAHAT 1 BC · BTN - Bandar Botanic, Selangor · BTG-BINTANGOR BR · BSR-BANGSAR-J TELAWI 3 BR · BRP-S BULOH-RAHMAN PUTRA BR · BPP-BANDAR PUTERI PUCHONG BR · BPL-Balik Pulau Branch · BPH-BATU PAHAT 2 BC · BNT-BANTING BR · BMH-J BURMAH BR · BMC - Bandar Mahkota Cheras BR · BLK-BALAKONG BR · BKS-Bukit Serdang Branch · BKJ-Jalil Link, Bukit Jalil BR · BKI-KOTA KINABALU API-API BR · BKI-KOTA KINABALU 2 BC · BKI-HP CENTRE KOTA KINABALU · BKG-BALAKONG BR · BKF-BRICKFIELDS BR · BKB-Bukit Bintang BDC · BJL-BAYAN BARU BR · BJK - BATU PAHAT ALC · BIN-BUKIT INDAH BR · BHU-BAHAU BR · BGJ-BATU GAJAH BR · BGA-Bangi Avenue BR · BET-BETONG BR · BEN-BENTONG BR · BDR-BIDOR BR · BCV-BATU CAVES BR · BCM - Bercham, Perak BR · BBT-BDR BUKIT TINGGI BR · BBM-HP CENTRE BUKIT MERTAJAM · BBM-BUKIT MERTAJAM BR · BBD-BC-Northern Region · BBD-BC-East Malaysia · BBD-BATU BERENDAM BR · BBB-BUKIT BINTANG BR · ATW-AYER TAWAR BR · ATH-Austin Heights, JB BR · ASR-NORTHERN 1-BOPS · ASR-ALOR SETAR BR · ASP-ALOR SETAR BC · ASB-J SULTAN BADLISHAH BR · APR-AMAN PURI BR · APG-AMPANG POINT BR · AMS-Aman Suria Br · AMR - Alamesra, KK BR · AMP-BDR BARU AMPANG BR · AIT-BDR BARU AYER ITAM BR · ABM-Alma Bukit Mertajam BR
- Department
- Finance
- Seniority
- Manager
- Education
- Bachelor
- Closing date
- Today
- Source
- Workday
Description
If you are looking to excel and make a difference, take a closer look at us…
We are looking for individuals to provide support to a team of Priority Banking (PB) Relationship Managers (RM) in attending PB customers at Priority Banking Center on various banking transaction needs & service related matters. The role also requires to manage client service satisfaction-related aspects for their organizations, which involves providing support and resolution for customer concerns.
Job Description:
Take ownership of customers issues of the PBC, from enquiries to complaints and following problems through to resolution
Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
Take the extra mile to engage customers and build sustainable relationships and trust with customer.
Ensure walk-in PB customers are attended in a timely & accurately manner
Share information on Campaign or current promotion with customers & cross sell products such as Credit Card, SMF, etc
Sales referral to RMs on PB upgrade and investment products. (ensure comply to NCNS policy - ONLY perform referral, unless FIMM/IPPC/BANCA license has been obtained)
Ensure documents/forms submitted by RMs are checked thoroughly so that risk & compliance requirements (AML / FATCA & CRS / FEAR, etc) are met.
Ensure call back is performed to customers on confirmation of sales and banking transaction
Responsible for the upkeep of the Priority Banking Center (PBC) and ensure all facilities, equipment and stationaries are sufficiently provided.
Develop and carry out an efficient documentation and filing system to ensure all important documentation are organized and up-to-date.
Meet personal / PBC team sales and service targets.
Job Requirements:
Undergraduate degree in Accounting/Banking/Investment/Finance or a related field from any recognized colleges or university.
Minimum 3-5 years of relevant experience in a financial institution
Excellent interpersonal skills.
Highly motivated and result-driven
Proficient in MS Office such as PowerPoint, Excel, and Words
Open to Malaysian citizens only
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
