- Location
- Mexico City · Bogota
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Operations
- Seniority
- Manager
- Source
- Lever
Description
About PayJoy
PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Tools & Metrics Manager is a hands-on, technically focused role within Business Operations responsible for building, maintaining, and improving the tooling, automation, and overall systems that support PayJoy’s sales operational teams. This role reports directly to the Tools & Metrics Senior Manager and serves as an execution owner for the BizOps tooling roadmap.
This person will spend most of their time configuring systems, implementing workflows, supporting integrations, maintaining data quality, and producing reliable reporting used by SalesOps, FinOps, Merchant Ops, SDR, and Lock Operations teams. The role is ideal for someone who is highly technical, detail-oriented, and eager to grow into broader system ownership over time.
Skills
Machine LearningData Science
Benefits
Local benefits depending on the country of hireCompany-funded health insurance for employee and immediate familyCompany-funded employee life and disability insurancePaid vacation days, unlimited sick leave$2,000 USD annual Co-working Travel perk$2,000 USD annual Professional Development perkPhone finance, headphone benefit, home office equipment allowance and wellness perksCatered lunches
