Workday HCM Functional Analyst

Job Description:

We are seeking a Workday HCM Functional Analyst in supporting, configuring, and maintaining the Workday Human Capital Management (HCM) system, including core HCM, Absence, Compensation, Talent Acquisition, and Talent Management modules as well as related reports. This role involves collaborating with internal teams, external vendors, and end-users to ensure the system meets business needs and provides a positive employee experience. 

Key Responsibilities: 

• System Support & Troubleshooting: Provide day-to-day support to end-users, identify system issues, and ensure the smooth response to HCM requests.  Triage all support tickets to determine which should be handled by HCM support, which require systems changes, and which should be routed to another team for management. 

• Business Requirements Analysis: Collaborate with business stakeholders to understand their needs, analyze business processes, and document requirements for system enhancements and changes. 

• Testing & Quality Assurance: Develop and execute test plans and cases to ensure the quality of system updates and new features. 

• Data Management, Reporting & Analytics: Complete data uploads to support mass changes required in the system.  Build Workday reports, dashboards, and other analytical tools to provide insights into HR data.  Create data audits to find data anomalies.   

• Documentation & Training: Maintain system documentation, create user guides, and provide training to end-users. 

• Security & Compliance: Ensure system security and compliance with data protection standards and other regulations. 

• Process Improvement: Identify process gaps and propose improvements to optimize Workday HCM.  Measure timeliness and effectiveness of support ticket resolution and identify opportunities for improvement. 

• Project Management: Support Workday-related projects, including implementation, upgrades, and enhancements. 

Skills & Experience: 

• Workday HCM Expertise: At least 3 years of experience with Workday HCM configuration, reporting, testing, or troubleshooting.  Strong understanding of Workday HCM functionalities, including Core HCM, Time & Absence, Compensation, Talent Acquisition and Talent Management. Strong understanding of business processes, calculated fields, and condition rules. Certification in Workday preferred. 

• Customer Focus, Analytical & Problem-Solving Skills: Strong customer focus and problem-solving skills. Ability to analyze requests, identify root causes, and propose solutions.  Strong attention to detail and ability to ask the right questions to truly understand the problem and provide a solution that solves it. 

• Communication & Collaboration: Excellent communication skills to effectively interact with technical and non-technical stakeholders.  Ability to set clear expectations with stakeholders and escalate issues as needed. Experience with consulting or roles directly supporting internal or external clients preferred. 

• Prioritization and Urgency: Ability to prioritize tasks and meet deadlines.  Judgement to know when to escalate something and the urgency to do so in a timely manner  

• HR Knowledge: Understanding of HR policies, procedures, and best practices.  Prior experience Workday HR Technology in a large global organization. 

• Testing & Quality Assurance: Experience with developing and executing test plans and cases. 

• Data Analysis & Reporting: Knowledge of Workday reporting tools and data analysis techniques.  Previous experience writing Workday HCM reports required. 

• Confidentiality and High Attention to Detail: Demonstrated ability to manage confidential information and critical business operations with a high level of accuracy.  Knowledge of SOX compliance and other data related regulations.  Ability to handle sensitive data and ensure that it is appropriately managed.  High integrity to deal with sensitive information appropriately. 

What Takeda Can Offer You

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
• At Takeda, you take the lead on building and shaping your own career.
• Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

Benefits

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

Competitive Salary + Performance Annual Bonus

• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Health & Wellness programs including annual health screening, weekly health sessions for employees.
• Employee Assistance Program
• 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
• Broad Variety of learning platforms 
• Diversity, Equity, and Inclusion Programs
• No Meeting Days
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)

About ICC in Takeda

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.